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Senior Credit Analyst

4 months ago

Subang Jaya, Selangor, Malaysia Tec D (Malaysia) Sdn. Bhd. Full time
Job Description:

Responsible for managing APAC AR Collections activities focusing on managing a portfolio of Receivable Accounts to ensure that Aged Balances remain within the set business targets. This role requires you to work closely with customers and other stakeholders within the organization, whereby you provide resolution to the customer issues, remove the payment barriers, provide a good customer experience and facilitate prompt collections as per company collections policy.


Key Roles and Responsibilities:
  • Ensure on day to day basis that all overdue balances on customer accounts are being actively & promptly pursued in a professional manner
  • To liaise with customers, inter departmentally and cross functionally to research and resolve customer account queries/dispute/discrepancies timely
  • To proactively highlight and/or escalate aged open items to internal and external stakeholders through calls and emails
  • Perform in-depth analysis on customer payment behaviors and review periodically with the Collection Manager if necessary
  • Review and release credit holds by adhering to company collections policy and credit insurance provisions
  • Formulate effective collections strategies to optimize collections from outstanding accounts receivable
  • Prepare and send reminders for overdue accounts. This shall include preparation of reminders for records and feedback purposes, and maintenance of records and systematic filing of documents
  • Resolve delinquent accounts in an ethically responsible manner by mitigating losses and maximizing receivable income
  • Working with cash application team to allocate payment from customers timely and accurately
  • Conduct account reconciliation if necessary & finalizing settlement negotiations to accomplish mutual satisfaction of company and customer
Skills & Experiences Required:
  • Degree/Diploma in Finance/Accounting/Business with at least 3 years of relevant working experience in AR collections scope within a shared services environment
  • Sound credit management exposure able to independently manage the assigned portfolio with minimal supervision
  • Proficiency with Microsoft Excel
  • Possess strong i nterpersonal & analytical skills, tactful, detail-oriented and enjoy new challenges with self-motivation
  • Good team player, willing to learn and to be trained
  • Advantage to those with experience in ERP environment especially SAP and w illingness to work on ANZ time zone

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for