Technical customer support
Found in: beBee jobs MY - 2 weeks ago
Job Responsibilities :
To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions.
To effectively assist the Manager in performing all the operational and administrative tasks related to services sales support area and the Key Accounts.
Competency Requirements :
Candidate must possess at least a Diploma in Technical or Business field Teamwork attitude, high energy level and proactive behavior Good communication and interpersonal skills Customer and people oriented Have technical knowledge Ability to multitask Immediate available would be an advantage
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Technical Lead
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryLeads in the technical design and development of cross-functional, multi-platform application systems. Applies advanced in-depth and/or broad knowledge, considered a top resource across the organizationJob DescriptionAnalyzing features such as feasibility, associated costs, time, and the compatibility of new programs with existing programs, and...
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Advisor I, Local Temp Hiring – Malaysian
Found in: beBee jobs MY - 1 week ago
Cyberjaya, Selangor, Malaysia Concentrix Full timeJob Title:Advisor I, Local Temp Hiring – MalaysianJob DescriptionThe Technical Support Advisor role is to handle incoming general inquiries and technical issues viaemails / chat / phone related to Oculus Reality Labs products. Language of support is Global English.Essential Functions/Core Responsibilities ● Addressing and resolving inbound customer...
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Level 1/Tier II Agent – Japanese IN
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia DXC Technology Full timeJob Description: Responsibilities & Activities: • Answer contacts promptly and professionally • Log/Validate all contacts Call Handling Database • Resolve a high percentage of customer problems using the relevant tools and systems • Manage end to end all calls logged, providing regular updates to customers on call status • Complete follow-on...
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Administrator, WM Operations
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionPURPOSE The primary purpose for this position is to provide processing and support for operational processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other operational areas, RBC Business...
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Administrator, Repapering, WMGO
Found in: beBee jobs MY - 1 day ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionPURPOSE The primary purpose for this position is to provide processing and support for operational processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other operational areas, RBC Business...
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Senior Administrator, Reconciliation Production Services
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the opportunity?RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.You will be responsible...
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Senior Administrator, Repapering, WMGO
Found in: beBee jobs MY - 3 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionPURPOSE The primary purpose for this position is to perform input and review on processes and support for exception-based and potentially complex operational processeses. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure...
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Senior Administrator, Repapering, WMGO
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionPURPOSE The primary purpose for this position is to perform input and review on processes and support for exception-based and potentially complex operational processeses. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure...
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Senior Administrator, Repapering, WMGO
Found in: beBee jobs MY - 3 days ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionPURPOSE The primary purpose for this position is to perform input and review on processes and support for exception-based and potentially complex operational processeses. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure...
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Analyst, Business Surveillance
Found in: beBee jobs MY - 1 day ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and...
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Manager - Trade Capture
Found in: beBee jobs MY - 3 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryManages all aspects of administrative support functions for large or multiple offices or departments. Manager with HR responsibility. Typically manages and oversees supervisors and/or hourly/professional jobs and responsible for setting the overall direction for employees.Job DescriptionProviding analyses of budgets, project proposals, and...
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Senior Securities Data Analyst
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionJob Description Summary:The Securities Data Services (SDS) group within RBC's Reference Data Service's group is responsible for the management of the organization's securities reference data repositories. As a Data Analyst you will assist with providing reusable, authoritative, timely, comprehensive, and consistent securities...
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Senior Administrator, Settlements
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and...
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Senior Administrator, FX Operations
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are...
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Loan Servicing Analyst
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the Opportunity?You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...
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Risk Analyst
Found in: beBee jobs MY - 2 weeks ago
Cyberjaya, Selangor, Malaysia Royal Bank of Canada Full timeJob SummaryResponsible for contributing to the development and implementation of an effective risk management framework and governance structure for APAC business and legal entities. This role involves collaborating with APAC ERM team in Malaysia to adopt best practices within the bank and the region, assisting in the execution of standardized ERM activities...
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Technical customer support
Found in: beBee S MY - 3 weeks ago
Cyberjaya, Malaysia Msc Trustgate.com Sdn Bhd Full timeJob Responsibilities : To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the...
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Technical customer support
Found in: beBee S MY - 3 weeks ago
Cyberjaya, Malaysia Msc Trustgate.com Sdn Bhd Full timeJob Responsibilities : To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the...
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Technical Support
4 days ago
Cyberjaya, Malaysia Abhidi Solution Full time**Technical Skills**: - Good experience and exposure to Linux/Unix - Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus - Basic knowledge of macros. - Basic knowledge on Cluster and Active Directory - Usage of MS Office suite (MS Outlook, MS Word and MS...
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Customer Service
4 days ago
Cyberjaya, Malaysia MSC Trustgate.com Sdn Bhd Full time**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...
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L3 Technical Support- Korean Speaker
5 days ago
Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...
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L2 Technical Support
2 weeks ago
Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...
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L2 Technical Support
2 weeks ago
Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...
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IT Support
7 days ago
Cyberjaya, Malaysia Atos Full time**Job title: IT Support** **Location: Cyberjeya** **Job Type: Permanent** **Skill set & Experience** **General** - Experience of working in a large customer focused environment; - At least 1 year’s experience in a customer service industry, preferably IT based; - At least 2 years experience of working in a helpdesk/customer handling environment; -...
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Helpdesk Support
23 hours ago
Cyberjaya, Malaysia AMK Full timeWe are looking for Help Desk Support Specialists to provide 24/7 support, including weekends and public holidays. Their primary responsibility will be to deliver excellent customer service by offering technical assistance to end-users of the system. Training will be provided! Job Details: - Provide first-level technical support and troubleshooting...
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Support Analyst
2 days ago
Cyberjaya, Malaysia Atos Full time**SUPPORT ANALYST**: - Publication Date: Feb 9, 2024- Ref. No: 507500- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global...
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Support Analyst
5 days ago
Cyberjaya, Malaysia Atos Full time**SUPPORT ANALYST**: - Publication Date: Apr 30, 2024- Ref. No: 511831- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the...
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Sr. Technical Support, IT Operations
Found in: beBee S MY - 4 weeks ago
Cyberjaya, Malaysia Concentrix Full timeJob Title:Sr. Technical Support, IT OperationsJob DescriptionThe Sr Tech Spt It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent...
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Sr. Technical Support, IT Operations
Found in: beBee S MY - 3 weeks ago
Cyberjaya, Malaysia Concentrix Full timeJob Title:Sr. Technical Support, IT OperationsJob DescriptionThe Sr Tech Spt It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent...
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Customer Support Representative
1 week ago
Cyberjaya, Malaysia Infosight Consulting Limited Full time**This job requires fluency in Mandarin or Cantonese Language** **Working Hours/Shift - Only Night shift** **Salary - Between 4000 - 6000 MYR (which includes night shift allowance, transport allowance)** Designation **Associate - Customer Support for Interpretation & Translation Support** Experience in years 0 to 5 years Relevant Experience 0 to 5...
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Customer Support
3 days ago
Cyberjaya, Malaysia Trinity workforce Solution Full timeCustomer Support - Language Interpreter (Mandarin/Cantonese Speaker)(Night Shift) **Salary**: RM4000 - RM5000 working hours: 9PM - 6AM / 10PM - 7AM **Job responsibilities: - ** - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information...
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Customer Support Interpretation
3 days ago
Cyberjaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time**Associate - Customer Support for Interpretation & Translation Support** - **Open for SPM/Diploma holders**_ **Working Location: - Cyberjaya, Selangor** **Qualification: - ** High School Graduate, Diploma, Bachelor or comparable IT professional experience - **Job Summary/ Overview**_ This position performs skilled consecutive, first-person...
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Immediate Intake
5 days ago
Cyberjaya, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...
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Customer Iam Technical Authority/senior Manager, Digital Security
Found in: Talent MY C2 - 2 weeks ago
Cyberjaya, Malaysia Nityo Infotech Full timeDegree in IT/Security 5-10 years of Information Security related working experience 3-5 years of Technical/Design Authority and Service/Operations improvement related working experience Technical knowledge of IAM, Cybersecurity and other security domains. UX/CX Solid understanding of at least one Customer IAM product ( Okta, ForgeRock, Azure B2C) Good...
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Sr. Technical Support, IT Operations
Found in: Talent MY C2 - 2 weeks ago
Cyberjaya, Malaysia Concentrix Full timeDescription The Sr Tech Spt It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and...
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Iam Support Analyst
Found in: Talent MY C2 - 2 weeks ago
Cyberjaya, Malaysia Nityo Infotech Full timeAdministration , Communication , Change Management , Databases , English , Integration , Linux , Management , Networking , Oracle , Research , Risk Management , SQL , Teamwork , Troubleshooting , Testing , Unix , Windows , A , Ability , Acceptance Testing , Access , Access Control , Achieve , Activities , Actual , Administration , Administration Support ,...