Marketing manager

2 weeks ago


Penang, Malaysia Teleperformance Full time

Key Responsibilities:

Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics Partner with email, performance marketing, and web teams to design, test, and evolve lead-nurturing tactics Preferred requirements: 3+ years of marketing experience.

Fluent in English (at least B2), bilingual in Mandarin.

  • Experience in B2 B consultative sales, relationship building and using CRM systems Experience owning and/or operating a small and/or midsize business (SMB). 1+ years' experience in a commission, bonus, and/or metrics-driven environment.
Competencies and Specific Skills Proactive, ambitious and driven to reach goals Excellent written and spoken communication skills Empathy:
Ability to easily and quickly build rapport with customers High level of integrity and customer focus.

We always consider what's best for the customer Consistent demonstration of our core values:
extraordinary customer focus; live passionately, own outcomes, work fearlessly and join forces Refusal to allow rejection on one sales call to affect the outcome of the next Perseverance and resilience are key Able to work independently with minimal supervision and able to take ownership and responsibility for own workload Flexibility and ability to handle ambiguity and navigate change with ease

For example:
maintaining effectiveness when experiencing major change in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures Willingness to continually learn and develop in order to master knowledge of several core products Empathetic and resilient
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