Sales Manager
2 weeks ago
Job Responsibilities:
- To focus on corporate leads
- Prepare monthly action plan for market segment
- Perform monthly review account profile on room nights production and average rate
- Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Update Head of Department on market trends and business leads
- Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
- Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
- Other tasks as assigned by the management
**Salary**: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Pulau Pinang: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales Marketing: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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