Level 1 Agent Japanese Speaker

4 weeks ago

Subang Jaya, Selangor, Malaysia DXC Technology Full time

Job Description:

Responsibilities:

  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met.

Requirements:

  • Diploma or bachelor's degree
  • 0-2 years' experience in relevant technologies and customer environments.
  • Relevant industry qualification where applicable.

Knowledge and Skills

  • Excellent verbal and written communication skills – JAPANESE (JLPT N2)
  • Experience in troubleshooting in a technical environment.
  • Excellent analytical and problem-solving skills.
  • Software and hardware knowledge of computing, storage and peripheral devices.
  • Understanding of case management databases and tools.
  • Superior customer service skills.
  • Phone and remote support experience. E-support experience and knowledge.
  • Willing to work in shifting schedule
  • Willing to work in Petaling Jaya

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

  • Japanese Language Teacher

    2 weeks ago

    Subang Jaya, Selangor, Malaysia A To Z Language Centre Sdn Bhd Full time

    Requirements:Must have a Bachelor degree or equivalent in any field Must have a Japanese Language teaching certificate Minimum 1 year experience in teaching Japanese Language with good knowledge of the exam board and requirements. The Japanese Language Teacher needs to be a native level speaker with a high level of Japanese (at least JLPT N2)Job duties: 1....

  • IT Service Desk Agent

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker (M/F/d) could be...

  • Accounting (Ap, Ar, Gl) - Japanese Speaker

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 12 March 2024SalaryRM6000 - RM per monthLocationPetaling JayaJob type PermanentDisciplineGlobal Business ServicesReference261289_ - MNC with excellent global support and training: Excellent Remuneration Package & Career Plan:- Accessible via Public TransportAbout our ClientOur Client is a Multi-National Company within the global...

  • IT Service Desk Agent

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Knauf IT Full time

    We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker could be the...

  • Japanese Speaking Customer Service Advisor

    2 weeks ago

    Subang Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full time

    Role: Japanese Speaking Customer Service Advisor (Test Centre Project)Company Project Background: Global Test CenterWork Location: Petaling Jaya, SelangorSalary details: Basic salary: RM9000/ per monthKPI: Max RM400/ per month Shift allowance: RM600/ per monthResponsibilities Manage customer escalations and ensure that these are answered, tracked, and...

  • Japanese Speaking Customer Support

    2 weeks ago

    Subang Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full time

    Role: Japanese Speaking Customer Support / Fintech ProjectCompany Background: Global Fintech CompanyWork Location: Petaling Jaya, SelangorSalary details:Basic salary: RM5, / per monthResponsibilities Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. Conduct regular team meetings,...

  • Recruitment Specialist Japanese Speaker

    2 weeks ago

    Subang Jaya, Selangor, Malaysia OPUS IT SERVICES SDN BHD Full time

    Key Responsibilities: May participate in the role discovery meeting with Hiring Manager and agrees delivery expectations, timelines, and sourcing strategies Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account Keep systems accurately updated...

  • Customer Servicejapanese Speaker

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Tekrecruiters Full time

    Skill set RequiredUnderstanding of digital marketing, SEM tools and CRM concepts is an added advantage Able to complete tasks with limited supervision Analytical and logical reasoning skills Attention to detail Monitor data quality and bring any issues to the campaign manager for resolution Collect data associated with campaign customer interactions Review...

  • Japanese Speaking Secretary

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time

    Company DetailsBusiness Nature : FCG IndustryWorking Hours : Monday - Friday, 8:30am - 5:30pm (Flexible working hours)Location : Damansara Utama, PJRoles & Responsibilities Acting as the key person between Japanese directors and staffs Arranging appointments & meeting or directing phone calls and distribute correspondence. Attending meetings together with...

  • Japanese Restaurant Kitchen Crew

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Alice F&B Sdn Bhd Full time

    Exciting Opportunity: Join Our Japanese Kitchen CrewAre you passionate about Japanese cuisine? Join us and become a valued member of our Japanese kitchen crew (Higher Pay If had Experienced with Japanese Food)Location: Subang ParadeResponsibilities:- Kitchen Skills: Assist in the preparation of authentic Japanese dishes such as sushi, sashimi, tempura, ramen...

  • Japanese Speaking SAP Business Support Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 23 November 2023SalaryRM5000 - RM6800 per month + 13 months benefits, Hybrid FlexibilityLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference269611_ - Flexible Working Environment:- Fast Career Progression:- Attractive Remuneration PackageA leading manufacturing multinational corporation. With a 30 billion USD...

  • Master Data Governance Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia HCT INFOTECH Full time

    Master Data Governance Analyst( Finance, Japanese Speaker) Location: Petaling Jaya, Malaysia (or WFH) Exp: 3+ yrs Monthly Salary: MYR Mode: 1 Year contract, potentially extendable Note: Only Malaysians Must: Japanese Speaker Interview rounds: 1 or 2Job PurposeKey Responsibilities Process finance master data registration e.g. vendor/customer/ledger setups and...

  • Commis 1

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Hotel Armada (PJ) Sdn Bhd Full time

    To prepare kitchen mis-en-place for day to day kitchen operation. Position Available for Pastry, Garde Manger & Japanese cuisine. To report to work area promptly according to duty rooster, in full clean uniform and ensure that personal hygiene are to standards. To pick up store items that has been requested. To ensure that all perishable items are properly...

  • Social Media Digital Marketer

    2 weeks ago

    Subang Jaya, Selangor, Malaysia 3D Advertisers Full time

    Join our team and shape Our Brand in the Hearts and Minds of Consumers in Japan and KoreaAre you fluent in the art of digital storytelling and versed in the cultural intricacies of Japan and Korea? We're on the search for a Social Media Digital Marketer who is a native-level speaker of Japanese or Korean to spearhead our brand's social media narrative across...

  • Specialist - Global HR Solutions (Japanese Speaker)

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Japanese Speaking Analyst

    1 month ago

    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Japanese Speaking Analyst

    4 weeks ago

    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Japanese Speaking Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    Job Description:DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Collection Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 25 August 2023SalaryRM5500 - RM8500 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference267823_ - Flexible Working Environment:- Fast Career Progression:- Attractive Remuneration PackageA leading pharmaceutical multinational corporation. With a 20 billion USD worldwide market, it is looking to expand...

  • Japanese-speaking Knowledge Management Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia DXC Technology Full time

    DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and...