Process Executive
5 days ago
Job Responsibilities:
- Provide excellent customer service through email and other non-voice communication channels.
- Handle customer inquiries and resolve issues with empathy and a customer-centric approach.
- Utilize basic Excel skills to manage and analyze data related to customer accounts.
- Assist with accounts payable processes, ensuring accuracy and timeliness.
- Maintain detailed and organized records of customer interactions and transactions.
- Proactively communicate with customers and internal teams to ensure smooth operations.
- Identify and escalate complex issues to the appropriate departments for resolution.
- Continuously seek opportunities to improve processes and enhance customer satisfaction.
Qualifications:
- Proven experience in a customer service role, preferably in a non-voice process.
- Basic proficiency in Microsoft Excel.
- Strong problem-solving skills and the ability to think critically.
- Excellent written communication skills and attention to detail.
- Background in accounts payable processes is highly desirable.
- Ability to work independently and as part of a team.
- Proactive and detail-oriented with a strong sense of responsibility.
- Empathy and a customer-centric mindset.
Entry level
Employment TypeContract
Job FunctionInformation Technology
IndustriesIT Services and IT Consulting
#J-18808-Ljbffr-
Chief Executive Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeManaging DirectorWe are seeking a visionary leader to drive business growth and expansion. The ideal candidate will have a proven track record in regional/global business development, marketing, and supply chain/distribution management.The successful candidate will be responsible for developing and executing strategic initiatives to drive business growth and...
-
Executive Director of AI Initiatives
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BTI Executive Search Full timeBTI Executive Search is seeking an accomplished Executive Director of AI Initiatives to spearhead the development and implementation of AI initiatives across the Asia-Pacific region.About the OpportunityThis is a unique chance for a highly respected professional to shape the future of AI in our organization. As an Executive Director of AI Initiatives, you...
-
Process Improvement Executive
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bank Islam Malaysia Berhad Full timeWe are searching for an experienced Process Improvement Executive to join our team at Bank Islam Malaysia Berhad. In this critical role, you will be responsible for leading the development and implementation of a process improvement program that drives operational efficiency and reduces costs.Key responsibilities include:Developing and executing a process...
-
Director of Cash Management
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Space Executive Full timeRequirementsTo succeed in this role, you will need:10+ years of experience in treasury management or financial analysis, preferably within the manufacturing industry.Strong analytical skills with proficiency in financial modeling and forecasting.Familiarity with cash management systems and banking processes.Excellent communication and interpersonal skills to...
-
Process Executive-Operations
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeProcess Executive-Operations (Vietnamese Speaking)Job SummaryProcess Executive is responsible for working as Operator for Basic Review. Associates will make an outbound call and review all the attributes provided following the GDO Policy accordingly. Associates are expected to ensure 100% compliance with a quality below 2%, 100% productivity, and no...
-
Purchasing Senioir Executive
9 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeKuala Lumpur, Malaysia | Posted on 02/18/2025ResponsibilitiesDevelop and implement purchasing strategies aligned with production schedules and company objectives.Analyze material requirements based on forecasts and production demands.Identify, evaluate, and establish relationships with reliable suppliers.Negotiate contracts, pricing, terms, and conditions to...
-
Senior Corporate Development Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeSenior Corporate Development Manager (Business Planning)Kuala Lumpur, Malaysia | Posted on 03/20/2025Industry: Property & Construction - ConstructionWork Experience: 5+ yearsCountry: MalaysiaJob DescriptionDevelop and execute strategic planning process for the Group including but not limited to setting objectives, defining strategic goals, initiating...
-
Consolidation and Reporting Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Space Executive Full timeSpace Executive is seeking an experienced accounting and financial analyst to join our team in Kuala Lumpur. As a Senior Finance Manager, you will be responsible for managing the consolidation of financial statements for multiple entities and ensuring accurate reporting across various business units in the APAC region.About the PositionThis is a mid-senior...
-
Senior Corporate Development Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeKuala Lumpur, Malaysia | Posted on 03/20/2025Country MalaysiaJob DescriptionAnalyze, collect and interpret financial and operational data to identify trends and opportunities for enhancing performance, along with providing recommendations for improvement.Conduct variance analysis between actual financial performance and targets, providing recommendations for...
-
Software Support Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Space Executive Full timeSpace Executive: A Leading Automation Solutions ProviderWe are seeking a highly skilled Software Application Support Specialist and Technical Support Engineer to join our team. This role involves close collaboration with Product Development and Consulting teams to drive software and process improvements.Key Responsibilities:Own customer issues, ensuring...
-
Strategic Business Development Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeJob OverviewKuala Lumpur, Malaysia | Country MalaysiaWe are seeking a highly skilled and experienced Senior Corporate Development Manager to join our team at Executive Recruiters. The ideal candidate will have a strong background in financial analysis, investment evaluation, and strategic planning.Key ResponsibilitiesAnalyze and interpret financial data to...
-
Process Executive – Japanese language
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeDescription:Good written communication skills and comprehension.Intermediate level knowledge on MS Office applications like Excel, Outlook, and Word.Good numerical ability and logical reasoning.Preferably from a finance background, knowledge of terms like accruals, payment cycles, etc. (Added advantage).Maintaining timelines and accuracy in...
-
Business Process Executive
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeJob Summary:Cognizant seeks a highly skilled Process Executive to work as an Operator for Basic Review. The ideal candidate will make outbound calls, review attributes following the GDO Policy, and ensure 100% compliance with quality, productivity, and escalation standards.Responsibilities:Verify and review information according to policy and...
-
Financial Consolidation Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Space Executive Full timeAt Space Executive, we are seeking an experienced finance professional to join our team in Kuala Lumpur as a Senior Finance Manager. This pivotal role involves managing the consolidation of financial statements for multiple entities within the organization and ensuring accurate reporting across various business units in the APAC region.About the RoleThis is...
-
Process Executive-Operations
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeJob SummaryProcess Executive is responsible for working as Operator for Basic Review. Associates will make an outbound call and review all the attributes provided following the GDO Policy accordingly. Associates are expected to ensure 100% compliance with quality below 2%, 100% productivity, and no escalation issues. Associates need to display a high level...
-
AI Director for APAC
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BTI Executive Search Full timeBTI Executive Search is seeking a seasoned AI Director to spearhead the development and implementation of an enterprise-wide AI strategy for the Asia-Pacific region.About the RoleThis is an exceptional opportunity for a highly skilled professional to lead cross-functional teams in developing and deploying innovative AI solutions that drive business results...
-
Managing Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeManaging DirectorKuala Lumpur, Malaysia | Posted on 02/28/2025Develop and execute strategic initiatives to drive business growth and expansion.Assess and pursue new business opportunities, including partnerships, mergers & acquisitions (M&A), and joint ventures (JVs) to increase market share.Lead and oversee corporate exercises involving the Group, ensuring...
-
General Manager
8 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeGeneral ManagerKuala Lumpur, Malaysia | Posted on 03/05/2025Develop and execute business strategies to meet the company's goals and objectives.Manage daily operations to ensure the business runs efficiently and effectively.Oversee financial performance, including budgeting, forecasting, and financial reporting.Identify and capitalize on new business...
-
Senior Executive, Business Process
6 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Bhd Full timeSenior Executive, Business Process (ISO)To support in planning, executing, monitoring and maintaining ISO-related activities efficiently and effectively, comprising:Meeting and Internal Correspondence.Management Review Meeting.Recertification/ Surveillance Audit Activities of Certification Bodies.To promote and enhance the awareness level of ACSM employees...
-
Business Process Improvement Executive
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeKey Responsibilities:Evaluate risk management, internal controls, and governance processes.Manage and oversee audit planning, execution, and stakeholder engagement.Lead and guide audit teams, ensuring timely and accurate completion of tasks.Provide advisory services on new processes, policy updates, and process improvements.Engage with senior management and...