Program Management Office Analyst

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia HTC Global Services Full time

Experienced project management professional with 5-10 years of experience in project management and change management, expert in risk management and stakeholder management.

  • Facilitate effective communication and collaboration among project team members, stakeholders, and external vendors.
  • Collaborate with and engage stakeholders and vendors to establish project scope, objectives, and deliverables.
  • Assist in developing and maintaining comprehensive project plans, including timelines and budgets.
  • Track project progress and performance against baselines, identifying and addressing deviations promptly.
  • Manage project risks and issues proactively, by identifying them early, asking insightful questions to gather needed information, seeking solutions from the right experts, and implementing mitigation strategies as needed.
  • Manage project documentation and ensure adherence to established procedures.
  • Review relevant project contracts, identifying key terms (scope, deliverables, timelines, risk) and escalating concerns or unclear clauses for clarification.
  • Develop and utilize process flow diagrams to effectively communicate project scope, workflows, data flows, user journey, and systems interactions.
  • Maintain clear and transparent communication with stakeholders, keeping them informed of project progress, potential challenges, and any necessary adjustments to the plan.
  • Proactively manage stakeholder expectations by ensuring they are aware of project goals, timelines, potential risks, and budget constraints.
  • Own the successful delivery of assigned IT projects, ensuring they meet all agreed-upon goals within the defined scope, budget, and timeframe.
  • Implement and adhere to established project management methodologies and best practices.
  • Identify and escalate critical project risks and issues in a timely manner, proposing effective mitigation strategies.
  • Issue appropriate paperwork, create and maintain comprehensive project documentation, plans, and reports.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Analyst

Industries

Banking

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