Manager Medical Sales
2 weeks ago
Title: Manager Medical Sales
Location: Petaling Jaya, MY, MY
Global Business Unit: HEC
Job Function: Sales
Requisition Number: 174914
Job SummaryThe incumbent is responsible for driving medical device sales and sales force excellence to achieve the organization's goals. Manage and ensure the effective execution of the sales force for the sales team. Coach the sales team and discuss with management and cross-functional teams on solutions needed to overcome challenges.
Sales Management- Lead the sales team to achieve sales targets for assigned businesses/territories and overall business objectives.
- Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
- Develop and implement short- and long-term sales strategies and plans to achieve sales targets for assigned businesses/territories.
- Cascade and monitor the achievement of key performance indicators. Evaluate team performance gaps and requirements for improvement.
- Lead and monitor progress of sales activities for assigned businesses/territories.
- Identify and implement customized solutions based on changing markets and trends.
- Negotiate pricing, discounts, and contract terms to facilitate sales agreements and achieve targeted margins.
- Evaluate product gap analyses and product improvement proposals. Recommend new/enhanced product solutions.
- Review sales reports and analysis. Evaluate sales trends/forecasts and form meaningful conclusions to facilitate strategic decisions.
- Develop, monitor, and recommend continuous improvement on sales processes, sales plans, customer satisfaction, etc., to improve sales targets.
- Manage complex customer issues and recommend preventive actions to minimize future incidents.
- Develop and build relationships with customers to achieve business objectives.
- Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities.
- Manage and oversee the team's delivery of team/function goals to drive execution against goals set.
- Drive and manage learning and development of the team in the businesses assigned.
- Sales and DKSH behavior to achieve team/function goals.
- Drive self-learning and improvement in the area of Product Sales and DKSH behavior as part of continuous learning.
- Planning and execution of SFE strategy aligned with DKSH COE standards.
- Align with cross-functional and management teams for strategic execution. Conduct proactive analysis to help identify key drivers of sales performance and key areas of opportunity/challenge in the in-vitro diagnostic device/reagents environment.
- Develop sales force capability structure and roadmap.
- Conduct monthly meetings with the management team for the alignment of action plans.
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers.
- Demonstrate sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts.
- Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
- Demonstrate strong communication and negotiation skills.
- Demonstrate advanced research and analytical skills.
- Demonstrate proficiency in office productivity tools (e.g. Excel, Word, and PowerPoint).
- Demonstrate fluency in English, both written and spoken.
Degree or professional qualification in a Science or Medical-related discipline.
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