Sr. Product Manager/Lead

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia dtcpay Full time

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We are a MAS licensed startup that has been in business for the past 5 years. We have recently been recognized as the PayTech of the Year at 2024 Asia FinTech Awards. With a profitable MVP, we are now focused on scaling our business model globally.

We are looking for a Senior Product Manager deeply passionate about transforming user insights into impactful, customer-focused solutions. This role will expand and build upon the vision of the product, define features, and drive execution with our Engineering & Design teams. The ideal candidate has solid experience building innovative technologies from scratch, is driven by data and the needs to build world-class products, and has a pragmatic approach to getting high impact enhancements to market quickly. Experience in product planning, customer discovery, and implementing product development processes are all vital for this role.

What you'll do:

  • Leverage market research, customer data, and understanding of business strategy to help build world-class customer-facing mobile and web-based apps for all platform services including crypto, payment and cards.
  • Create experiences that drive growth, customer engagement and revenue.
  • Own the quality of the product and have a "roll-up-your-sleeves" mentality to deliver best in class products.
  • Collaborate with Design, Engineering, Compliance, Operations, Sales, Marketing, and other Product teams to deliver integrated product solutions.
  • Leverage emerging technologies (e.g., AI/ML) to create innovative product features and experiences.
  • Drive alignment on product priorities, timelines, and go-to-market strategies to ensure seamless execution.
  • Coordinate with stakeholders to balance user needs, technical feasibility, and business objectives.
  • Champion user-centric design and data-driven decision-making, ensuring our products exceed customer expectations.
  • Define and manage key product metrics (e.g., user engagement, adoption, conversion rates).
  • Regularly review performance data with cross-functional teams to identify gaps, opportunities, and optimization strategies.

What we are looking for:

  • Minimum Bachelor's Degree (Computer Science is highly preferred).
  • Min. 3+ years of experience in product management at high-growth technology companies, driving product lifecycle from conception to delivery.
  • Experience in crypto or traditional financial assets (professionally or personally).
  • Proficient in both English and Mandarin as you will need to work closely with Chinese team.
  • Strong analytical ability, attention to details and data-driven decision making ability.
  • Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
  • Exceptional ability to influence, align, and drive collaboration across diverse functions.
  • Fast learner and ability to thrive in high stress environment.
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