Area Manager

2 days ago


Petaling Jaya, Selangor, Malaysia IWealth Global Group Sdn Bhd Full time

Fewer than 40 applicants. You still have a chance

Minimum Requirements
  • Minimum 5 years of experience in the Food & Beverage industry, preferably in a multi-outlet management role.
  • High school graduate or equivalent education preferred.
  • Certified in all Service and Production Stations at Rollti (or equivalent experience).
  • SERV Safe certified.
  • Strong leadership and people management skills.
  • Excellent problem-solving, decision-making, and conflict resolution skills.
  • Ability to train, coach, and mentor teams for continuous improvement.
  • Strong financial acumen in managing sales, costs, and profitability.
  • Proficiency in labor and food cost management.
  • Knowledge of food safety, health regulations, and compliance requirements.
  • Ability to work flexible hours, including weekends and holidays.
  • Must be able to stand for long hours and lift up to 30 lbs.
  • Valid driver's license (if traveling between outlets is required).
Responsibilities
  • Oversee and manage multiple restaurant outlets to ensure smooth operations.
  • Lead, train, and develop restaurant managers, supervisors, and associates.
  • Drive sales growth by improving guest experience and service quality.
  • Monitor and maintain food quality, portioning, and hygiene standards.
  • Ensure adherence to company policies, SOPs, and safety regulations.
  • Optimize labor management by approving staff schedules and shift allocations.
  • Manage restaurant costs, including labor, inventory, and operational expenses.
  • Conduct regular audits and restaurant visitation reports to assess performance.
  • Handle customer feedback and resolve complaints professionally.
  • Ensure proper documentation and compliance with regulatory requirements.
  • Create a positive and motivating work environment for all employees.
  • Ensuring restaurants serve fresh quality food and beverages according to SOPs.
  • Enforcing compliance to restaurant equipment cleaning and maintenance SOPs to ensure the equipment is in optimal working condition.
Compensation and Benefits
  • Competitive salary + performance-based incentives.
  • Opportunities for career growth within the company.
  • Staff meals and discounts at Rollti outlets.
  • Paid annual and medical leave.
  • Training and development programs.
Additional Benefits
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Overtime Pay
  • Performance Bonus

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