Collections Executive
1 week ago
Minimum Requirements:
- Minimum SPM, STPM, Diploma or Degree Holder.
- Fresh graduates are encouraged to apply.
- Well knowledge of PC and proficiency in MS Office.
- Listening skills to empathize and listen to other person's ideas.
- Persuasion skills in order to move others into positive action, attitudes and behavior.
- Ability to handle & manage stress.
Main Purpose of Job:
The main purpose of a collector is to manage customer's account on a monthly basis, ensure all accounts pay before the due date & to ensure customer's account is maintained and does not increase in aging.
Job Description:
- Responsible for each individual collection result.
- Advise customers to make the payment on time.
- Act as a reminder to inform customers regarding the payment due date.
- Respond to customer requests based on their requirements.
- Maintain customer service and company image.
- Complete dunning activities based on allocated queues.
- Extensive follow-up with customers via phone calls/email/fax to ensure payments are made in accordance with credit terms.
- Achieve the set standards in collections and financial objectives of collections as determined by management.
Working Conditions:
- Working Day: Monday - Saturday (5-day work; selected candidates will be entitled to one rest day and off day on an alternate basis).
- Working Time: 9 a.m. - 6 p.m.
- Incentives provided if KPIs are met.
Additional Benefits:
- EPF / SOCSO / PCB.
- Training Provided.
- Overtime Pay.
- Allowance Provided.
- Medical Insurance.
Important Notice:
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Team Leader Senior Executive Call Centre Based in Kuching.
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