Partner Alliance Manager

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Bridgenet Solutions Sdn Bhd Full time

Add expected salary to your profile for insights.

Key Responsibilities:
  • Vendor/Principle Relationship Management: Building and maintaining strong relationships with key vendor/principle, serving as the primary point of contact from Bridgenet.
  • Product Management: Mastering the product from A to Z, understanding the product value proposition, principle processes, administrator of partner portal, deal reg submission & approval and price protection, keep updating sales & presales on 'What's New'.
  • Product Strategic Planning and Alignment: Prepare and present yearly business plan & QBR as per request from vendor/principle, ensuring alignment with the overall business strategy and goals of the company.
  • Pipelines Management: Work with sales team to consolidate updated pipelines report to vendor/principle for cadence call if any.
  • Marketing Activities: Work closely with Bridgenet marketing team for events & other marketing activities.
  • Market Intelligence: Staying informed about market trends, competitor activities, and industry developments to identify new opportunities and adjust strategies as needed.
  • Tracker of Partnership Requirement: Periodically track partnership KPI for all Bridgenet focused products like Cisco gold partner, F5 gold partner, Fortinet, etc., ensuring Bridgenet meets all the requirements to maintain the highest partnership level especially on Sales & Tech certifications.
  • Performance Monitoring: Monitoring the performance against predefined quota given by vendor/principle.
  • Vendor/Principle Review: Yearly review on vendor/principle.
  • Conflict & Issue Resolution: Addressing and resolving any issues or conflicts that may arise in order to maintain a positive and productive relationship.
  • Training and Enablement: Filter and arrange training, product or solutions briefing, resources, and support to Bridgenet sales team to help them effectively sell and promote the company's products or services.
  • Contract and Agreement Management: Overseeing the creation, negotiation, and management of partnership agreements and contracts.
  • Renewal: Assist Bridgenet renewal team to communicate with principle renewal team whenever needed.
  • Business Analysis: Performing yearly analysis like YoY growth, understanding the business health and identifying areas for improvement if business dropped drastically vs previous year.
  • Incentive Program Planning: Work with principle or respective disty to come out with incentive program for sales & presales.
  • Partnership Development: Filtering & identifying potential new vendor/principle that align with Bridgenet directions, goals, and strategic objectives.
  • Interfaces with: Building relationships with all distributors together with sales, serving as the primary point of contact from Bridgenet; obtaining insights of the deals from distributor and principle; strategizing price together with sales and presales; working closely with marketing to consolidate post-event lead report and submit to vendor/principle.

Job Requirements:

  • Diploma/Advanced Diploma, BA or BS degree or equivalent combination of relevant education and experience.
  • Minimum of 3-5 years of account management or business development or partner alliance experience, ideally in software, technology, consulting, and/or service industries.
  • Preferably candidates with IT-based experience.
  • Preferable to have worked in a System Integrated company in past experiences.
  • Excellent network in Enterprises, Manufacturing or Banking & Finance sectors.
  • Aggressive, dynamic, and result-oriented team player.
  • High integrity, target-focused and able to work with minimum supervision.
  • Possess own transport.
  • Excellent communication, presentation and written skills in English and Bahasa Malaysia.
How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • How many years' experience do you have as a client manager?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as an Alliance Manager?
  • Do you have experience in a role which requires relationship management experience?

Established in 2003, Bridgenet is a leading Information Technology Solutions Provider and Managed Service Provider for various businesses. Initially focused on computer support systems, we have evolved over the years to develop programs that empower our clients to effectively manage their IT infrastructure.

In 2021, Bridgenet was acquired by Celcom Axiata Berhad and became part of the CDB Group. This acquisition positioned us as the largest ICT solutions and services provider in Malaysia, accelerating digital transformations and modernizing our customers' ICT infrastructures with a strong focus on cybersecurity.

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