AMS Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Rolling Arrays Full time

Rolling Arrays WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

AMS Manager

Rolling Arrays (RA) is Asia's premier award-winning HR Transformation Company and part of the Temasek-Linked Company, headquartered in Singapore with offices in 6 countries: Singapore, Malaysia, Hong Kong, Australia, UAE, and India. Since its inception in 2009, RA has successfully delivered over 200 HR transformation projects for more than 150 blue-chip clients across Asia. Known for its consultative approach to HR processes, functions, and software, Rolling Arrays has been recognized as one of Singapore's fastest-growing companies by The Straits Times in 2020, 2021, and again in 2024. Our portfolio includes SAP SuccessFactors System Implementation, HR Business Consulting, HR Change Adoption, HR System Support, and Data Migration & HRIS Integration.

Role Description

This is a full-time on-site role located in WP. Kuala Lumpur for an AMS Manager at Rolling Arrays. The AMS Manager will be responsible for managing application maintenance services (AMS) for clients, overseeing the support and enhancement of SAP SuccessFactors systems, liaising with clients to understand their needs, coordinating with technical teams, ensuring timely delivery of solutions, and maintaining high levels of client satisfaction.

Qualifications

  • Configuration Knowledge of SAP SuccessFactors (Mainly SAP SF Employee Central Payroll module, followed by SAP SF Employee Central module)
  • Experience in Application Maintenance Services (AMS) and HR System Support
  • Skills in client management, requirement analysis, and project coordination
  • Proficiency in problem-solving and troubleshooting technical issues
  • Excellent communication and interpersonal skills
  • Ability to work on-site in WP. Kuala Lumpur
  • Bachelor's degree in Information Technology, Human Resources, Business Administration, or related field
  • Experience in HR transformation projects is a plus
Seniority level

Entry level

Employment type

Full-time

Industries

IT Services and IT Consulting

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