Assistant Business Development Manager

5 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full time

JOB TITLE: Assistant Business Development Manager - Digital Commerce

LOCATION: Philippines/Malaysia

UNILEVER INTERNATIONAL IS…

Unilever International is Unilever's White Space Arm We work across the world to fill white spaces for Unilever, treating the business as our own.

As intrapreneurs, we introduce Unilever's brands into white space geographies like Korea, Pacific Islands, Mongolia, and spearhead launches of iconic household brands like Dove, Lifebuoy, Sunlight, Fair & Lovely, TRESemme into big markets like U.S, China, Western Europe and SEAA.

As Unilever's growth engine, we establish global white space businesses in key channels such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands.

Singapore is our global hub leading strategy, marketing thinking, seeding plans, and alignment with the global categories and supply chain.

Game changing business

SPEED is the mantra for our resounding success. To serve the underserved, we embrace a founder's mentality, explore uncharted territories, redesign end-to-end business models to establish successful businesses. We make a difference by working fast and smart, nurturing our tribe, winning together and living by five tenets:

  1. We will be the fastest route-to-market globally;
  2. We go where no (man, woman or distributor) has ever explored;
  3. Impossible is an opinion, not a fact;
  4. Speed is our currency;
  5. When brands are built right, they can last a lifetime.

Business Context and Main Purpose of the Job

The incumbent will lead end-to-end management of business initiatives in 2 countries in Southeast Asia with dCommerce customers to develop this data-rich, future-fit channel. The incumbent will be responsible for achievement of the topline & bottomline growth of the channel and customers. The incumbent should demonstrate mastery of complex business processes, a mix of commercial acumen and strategic marketing thinking.

Main Accountabilities

  • Sustainable Customer Growth

    • Responsible for top-line growth for the dComm accounts by developing and implementing the levers of portfolio, route-to-market, efficient fulfilment, financial hygiene and positive customer experience.
    • Demonstrate exceptional interpersonal skills to build long-lasting strategic relationships with the customer.
    • Manage promo investment with the customer ensuring all finance accruals are completed in a timely manner.
    • Provide clear objectives and deliverables for partners and deliver the agreed plan against targets.
    • Provide timely feedback on the plan to ensure adjustments can be made to implement the optimal plan.

  • Performance Marketing

    • Strategize and execute performance marketing strategies to drive customer acquisition, engagement, and retention.
    • Optimize digital marketing campaigns across various channels, including search, social media, and display advertising.
    • Analyze and report on the performance of marketing campaigns, providing insights and recommendations for improvement.
    • Collaborate with cross-functional teams to align marketing efforts with business objectives and ensure cohesive execution.

  • Execution Rigor

    • Build processes to drive efficiency in execution on the platform in terms of online availability, pricing and media assets, customer shopping journey.
    • Manage promo & media investments (on- and off-retail platforms).
    • Ensure speed to market for new product launches to land fast and with impact.
    • Track PO status to ensure timely and prompt fulfilment.
    • Track spends and evaluate the efficiency of promotional investments.

  • Working with Collaborative Teams

    • Negotiate both strategically and tactically in an agile, fast-paced channel with external & internal stakeholders to deliver on agreed business results.
    • Lead the execution of the end-to-end internal administrative UI processes.

  • Unlocking Capabilities

    • Demonstrate the drive to build capabilities to solve business problems and curiosity to test and learn.
    • Share learnings with the Global Community.

Key Interfaces

  • External Customers & Agencies
  • CSO Team
  • CD Finance
  • AR Finance
  • Supply Planning Team
  • Off Shore CG Team
  • Countries Marketing Team
  • Category & Marketing Team
  • Cluster Head
  • CD Operation Team
  • Global dComm Team
  • Operating Company Team

Qualifications

  • 3+ years of business experience, preferably in dComm.
  • Three to four roles in Customer Marketing/Shopper Marketing and FMCG dCommerce.
  • One or two roles in Brand Building (when wanting to develop a Go-to-Market career).
  • Budgeting & Planning.
  • Ability to operate on a cross-national scale and develop remote management skills.
  • Exhibit good communication skills and demonstrate strong partnership with cross-functional teams and stakeholders.
  • Ability to seize the big picture and also to deep dive into details when necessary.
  • Deep consumer empathy and inquisitiveness to find solutions beyond the obvious.
  • Ability to challenge the status quo and ask the question why not.
  • Willingness to break records.
  • Focus on continuous learning.
  • Willingness to engage in robust discussions on strategy and air your own point of view.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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