Insurance Specialist

4 days ago

Johor Bahru, Johor, Malaysia Standard Chartered Life and Careers Full time

Job Summary

As a Standard Chartered Insurance Specialist, you'll be responsible for offering comprehensive bancassurance advice tailored to client needs supporting the Affluent Distribution, Business Banking, and Personal Banking in driving insurance sales. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth And Retail Banking

Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world's fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.

Key Responsibilities

The ideal candidate will be responsible for:

  1. Selling a variety of Bancassurance life insurance products to existing and potential bank customers.
  2. Offering personalized financial advice based on customer needs.
  3. Collaborate with stakeholders and Insurance Service Providers (ISP) to ensure seamless execution of sales and services activities.
  4. Planning and executing bancassurance sales activities.
  5. Developing a strong understanding of bancassurance products.
  6. Achieve assigned sales targets and other key metrics as outlined in the scorecard.
  7. Assist in handling client inquiries and resolving issues related to insurance products.
  8. Adhere to Wealth Solution policies and procedures governing insurance transactions.
  9. Ensure complete and accurate documentation for all sales transactions in compliance with internal guideline and regulatory requirements.
Job Requirements
  1. Degree or Diploma in any discipline.
  2. Minimum banking sales experience of 2 years with a proven track record of results.
  3. Knowledge and sales experience in Life Insurance are essential. Experience in other wealth products is an added advantage.
  4. Possess PCE/ CEILLI/ TBE/ FIMM licenses before officially starting the role.
  5. Strong sales drive.
  6. Great interpersonal skills with the ability to communicate to all parties.
  7. Collaborative team player with a strong performance orientation and willingness to travel.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We
  1. Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
  2. Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
  3. Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  1. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  2. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  3. Flexible working options based around home and office locations, with flexible working patterns.
  4. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
  5. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  6. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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