Service Sales Executive

7 days ago


Klang, Selangor, Malaysia Scania Nederland B.V. Full time

The main responsibility of a Service Sales Executive is to proactively promote and sell Scania parts and services, meeting commercial and financial targets and thereby contributing to the profitable growth of Scania.

The role focuses on untapped potential at rolling fleet customers, i.e., approaching customers when the vehicle is already sold. Typical situations where the Service Salesperson contributes include:

  • Contract not sold together with vehicle or renewal of contracts (R&M, FMS, driver training, etc.)
  • Customers with their own workshop to whom there's potential to discuss parts supply or take-over of workshop operations
  • Vehicle inspections by authorities
  • Change of owner of a vehicle

Focusing on the customer, understanding and transforming their needs into value-adding solutions, as well as upholding a positive brand image, are furthermore key aspects of the role.

Job Responsibilities

Professional Competencies (Duties and Tasks)

  1. Prospecting
    Contribute to identifying potential customers and creating sales opportunities where Scania can deliver value to the customer and be profitable.
    • Contribute to identify new potential customers
    • Contribute to identify total market potential
    • Contribute to structure and develop customer base through local segmentation
    • Keep up to date with customers and the local market
    • Keep up to date with Scania product and service portfolio
    • Keep up to date with competitors' product/service portfolios and activities
    • There shall be an intention to let a central business intelligence function do most of the prospecting work resulting in customer lists
    • Actively participate in campaigns and customer events, fairs, etc.
    • Cooperate with internal stakeholders to achieve business objectives
  2. Contacting
    Develop and increase the customer base by analyzing contacts or prospects, understanding their needs, planning and conducting meetings, building relationships, and arguing for Scania's value proposition.
    • Analyze customer list and set targets for customers
    • Plan and prepare customer contacts
    • Contact customers through phone calls, emails, and meetings
    • Ask value-driven questions to understand the customers' business and budget
    • Identify the customer total needs and evaluate the probability to get a deal and the potential gain
    • Record and update relevant customer information
    • Follow up customer contact
    • Increase the customer base by working actively with contacting prospects
    • Build and maintain long-term business relations with selected customers at the right level
    • Act professionally as a Scania ambassador and market the full range of Scania products and services
  3. Quoting
    Create offers by verifying prospects' needs, translating them into tailored solutions, negotiating the deal, and following up.
    • Verify prospects' needs, both conscious and non-conscious
    • Translate prospects' needs to Scania tailored solutions and work together with relevant functions in order to create the best total offer
    • Present, communicate, and negotiate with customers regarding suggested offers
    • Follow up on actual sales vs. targets and act on deviations
    Close the deal and ensure long-term customer satisfaction.
    • Ensure legal requirements and business rules
    • Secure delivery capabilities and early involvement from the internal organization and suppliers for delivery
    • Communicate agreement internally and externally
    • Analyze and share lessons learned from won and lost sales

Desirable Experience & Qualifications

  • Higher education in sales discipline or equivalent experience
#J-18808-Ljbffr

  • Klang, Selangor, Malaysia The Denlo Group Full time

    Job SummaryWe are seeking a highly skilled Senior Sales Executive to lead our sales team. As a Senior Sales Executive, you will be responsible for monitoring and managing sales performance across all product lines and identifying sales opportunities to collaborate with branch sales teams.You will provide sales support to branches for all product...


  • Klang, Selangor, Malaysia Randstad Malaysia Full time

    RANDSTAD MALAYSIA IS SEEKING A HIGHLY MOTIVATED SENIOR SALES EXECUTIVE TO JOIN OUR CONSTRUCTION EQUIPMENT SALES TEAM. AS A KEY MEMBER OF THE TEAM, YOU WILL BE RESPONSIBLE FOR ACQUIRING NEW CORPORATE CLIENTS AND BUILDING STRONG RELATIONSHIPS WITH EXISTING ONES.About the RoleThe ideal candidate will have a proven track record in sales and a strong...

  • Sales Executive

    7 days ago


    Klang, Selangor, Malaysia MUN HEAN (MALAYSIA) SDN BHD Full time

    Company DescriptionMun Hean Malaysia provides specialized solutions in Power Quality Management, Lightning Protection, Energy Storage, Electrical Protection, Industrial Electrical Solutions, and Solar Photovoltaic. Founded as Mun Hean Singapore Pte Ltd in 1981, the company has grown into a leader in industrial electrical marketing with its proprietary MH...

  • Sales Executive

    7 days ago


    Klang, Selangor, Malaysia Saint-Gobain Weber Malaysia Full time

    Direct message the job poster from Saint-Gobain Weber MalaysiaTalent & Succession Management Assistant Manager at Saint-GobainJob Description:To manage customer accounts and to achieve sales, gross margin & collection budget for designated geographical region.To develop new customers and sales channels for continuous growth.Follow up after sales services to...

  • Sales Executive

    3 days ago


    Klang, Selangor, Malaysia Amt Full time

    Join to apply for the Sales Executive role at AMT PC DistributorsBase pay rangeRepresenting the company and promoting the company's products to customers/dealersProvide information and promote products and services availableResponsible for the section targeted sales growth and profitability of the businessTo monitor and track overall sales performance of the...


  • Klang, Selangor, Malaysia Carrier Global Corporation Full time

    Overview of the RoleThe Deputy Manager, Commercial Applied will be involved in representing the company's interests and building business relationships to enhance outside sales performance.Main AccountabilitiesIdentify Opportunities: Identify prospects and establish professional relationships to understand customer needs and suggest products and/or services...


  • Klang, Selangor, Malaysia RHB Banking Group Full time

    Sales & OperationsWe are looking for a highly motivated CASA and FD Sales Executive to join our team. As a key member of our sales network, you will be responsible for driving CASA and FD acquisition, IBK sign-up, and cross-selling of retail products across branches.Identify and acquire high-potential corporate clients for payroll account sign-ups.Develop...

  • Sales Executive, AF

    2 weeks ago


    Klang, Selangor, Malaysia RHB Banking Group Full time

    Promotes and professionally sells Auto Owners products and bancassurance to existing and potential customers. Engages in cross-selling of other RHB's products based on customer needs to increase market share. Achieves individual sales targets and contributes towards the achievement of the sales office targets. Provides professional advice on Auto Owners...

  • Sales Executive

    2 weeks ago


    Klang, Selangor, Malaysia SGS (Malaysia) Sdn. Bhd Full time

    This job is for a Sales Executive focused on growing markets and building customer relationships. You might like this job because you get to engage with clients, identify new business opportunities, and attend trade shows—all while ensuring safety and quality standardsResponsibilitiesIn conjunction with the business strategy, identify, to deliver existing...

  • Sales Executive

    5 days ago


    Klang, Selangor, Malaysia Juris Technologies Sdn Bhd Full time

    SALES EXECUTIVEWe are seeking a detail-oriented and proactive IT Sales Admin to join our dynamic sales team. The IT Sales Admin will support the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth operations within the department. The ideal candidate will possess excellent organizational skills and the ability to...

  • Sales Executive

    2 weeks ago


    Klang, Selangor, Malaysia Bausch & Lomb GmbH Full time

    Select how often (in days) to receive an alert:Location: MY - Selangor, Malaysia - All, MYBausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you...

  • Sales Executive

    7 days ago


    Klang, Selangor, Malaysia Linkk Busway Systems (M) Sdn Bhd Full time

    Job SummaryA Sales Executive is responsible for generating new business opportunities, managing client relationships, and achieving sales targets.ResponsibilitiesImplement and execute the company's sales strategy.Identify and pursue new business opportunities through cold calling, networking, and following up on leads.Schedule and conduct meetings with...

  • Sales Executive

    5 days ago


    Klang, Selangor, Malaysia Markaids Full time

    We have openings in Selangor, and the role offers promising advancement prospects. The successful candidate could progress from the role of a Sales Executive to Senior Sales Executive, or from Senior Sales Executive to ultimately Assistant Sales Manager.Get ready to take on an exciting commercial role As a Sales Executive / Senior Sales Executive, you'll be...


  • Klang, Selangor, Malaysia Scania Nederland B.V. Full time

    Key ResponsibilitiesA Service Sales Executive must have strong skills in prospecting, contacting, and quoting. This involves:ProspectingIdentify potential customers and create sales opportunities where Scania can deliver value to the customer and be profitable.Contribute to identify new potential customersContribute to identify total market...


  • Klang, Selangor, Malaysia AmBank Group Full time

    Job Summary: We are seeking an experienced Sales and Services Professional to join our team at AmBank Group. As a key member of our sales team, you will be responsible for delivering exceptional customer service and meeting sales targets.

  • Sales Executive

    2 weeks ago


    Klang, Selangor, Malaysia Perwira Nadi Trading Sdn Bhd Full time

    To assist the Sales Manager in the formulation, development and implementation of business development activities with assigned key retail outletsTo ensure timely listing of all products and perform routine outlet operations inclusive of sales monitoring and stock managementService existing/ new customers and provide good technical and after sales support.To...


  • Klang, Selangor, Malaysia Visilasecurity Full time

    We are seeking a highly skilled and experienced Sales and Business Development Professional to join our team at Visilasecurity.About the Company:As a leading provider of security services, we are committed to delivering high-quality solutions to our clients. Our team of security managers and officers are primarily ex-members of the Royal Malaysian Police,...

  • Area Sales Executive

    2 weeks ago


    Klang, Selangor, Malaysia Fonterra Full time

    Managing the Distributor's salesmen to achieve the sales objective and targets set above.To ensure distributors implement the agreed action plans within the stipulated time frame and submit required reports on the results achieved upon execution of the action plans.The main purpose of the role is to cultivate Strategic Partnerships with Key Outlets through...


  • Klang, Selangor, Malaysia Askheadhunter Full time

    Company OverviewSMS Medical Ad Sdn. Bhd. is a reputable healthcare company based in Malaysia, established since 2019. As a subsidiary of the SMS Group, we are committed to providing top-notch services and solutions to our clients.Job DescriptionWe are seeking a highly skilled Senior Sales Executive to join our team. In this role, you will be responsible for...

  • executive, sales

    2 weeks ago


    Klang, Selangor, Malaysia IJM Corporation Berhad Full time

    EXECUTIVE, SALES & MARKETINGDate: 24 Mar 2025Company: IJM GroupJOB RESPONSIBILITIESHandle sales enquiries from walk/call in customers.Build and maintain good relationships with existing and potential customers.Monitor sales processes based on ISO standards, including following up on loan applications and liaising with solicitors on loan documentation.Assist...