Solutions Architect

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

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Customer Engagement and Implementation Support:
  • Collaborate with customers to ensure successful architecture and deployment of applications and services on Alibaba Cloud, particularly focusing on big data and AI solutions.
  • Guide enterprise customers across various industries such as retail, telecom, fintech, and internet through data-driven digital transformation journeys.
Innovation and Solution Design:
  • Bring forth industry expertise, challenging existing paradigms, and fostering innovation and divergent thinking within client accounts.
  • Understand customers' unique requirements and provide tailored data intelligence solutions and architecture designs based on Alibaba Cloud's big data products and services.
  • Drive solution/design wins and oversee governance across portfolios to ensure high-quality outcomes.
Strategic Planning and Analysis:
  • Deliver insightful market analyses, identifying trends, opportunities, and pain points within segmented industries.
  • Gather competitive intelligence and develop differentiation in competitive solutions.
  • Lead strategic planning efforts and establish technical influence by producing high-quality external communications and presentations at industry conferences.
Pre-sales and Business Development:
  • Engage in pre-sales activities with key decision-makers, establishing trust and uncovering genuine customer needs to create effective business opportunities.
  • Thoroughly assess the customer's business technology landscape, documenting technology status and trends to inform solution strategies.
Solution Promotion and Risk Management:
  • Customize solutions to customer needs, optimize product selection, POC strategies, bidding, and product configurations to secure contracts and expand Alibaba Cloud's market share.
  • Incubate and replicate public cloud solutions in specialized fields and manage risks throughout the solution implementation phase.
Capability Building and Knowledge Sharing:
  • Develop a repository of knowledge, including cloud architecture templates, best practices, and case studies.
  • Provide training and empowerment materials to sales teams and eco-partners.
Product Development Feedback:
  • Capture and relay product requirements and feedback from niche markets to advocate for product enhancements, new product launches, and the development of major features.
Job Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field, with a comprehensive understanding of big data and AI as they pertain to cloud infrastructure, data technologies, and enterprise applications.
  • At least 5 years of professional experience in data analytics, AI technology, and enterprise industry solutions.
  • Strong hands-on experience with cloud computing platforms, including but not limited to AWS, Azure, GCP, and Alibaba Cloud.
  • Profound knowledge of popular big data frameworks and technologies, with expertise in at least five of the following: Hadoop, Spark, Blink, Flink, Zookeeper, HBase, Hive, Flume, Kafka, Sqoop, MapReduce, HDFS, Pig, or Presto.
  • Experience with database and data warehousing solutions such as Redis, MySQL, PostgreSQL, NoSQL databases, and machine learning. Familiarity with Alibaba Cloud MaxCompute, DataWorks, EMR, and PAI is highly advantageous.
  • An effective team player who demonstrates a strong work ethic, confidence, and the ability to collaborate across boundaries.
  • This role involves working within a team setting and may include engaging with diverse cross-functional groups.
  • Excellent communication skills in English are required; proficiency in Mandarin is required as the role will involve collaboration with the team in China.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Software Development, IT Services and IT Consulting, and Technology, Information and Media
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