Supervisor
7 days ago
Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.
Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations.
A candidate who has strong communication and leadership skills, able to work effectively under pressure and support in achieving Boutique sales target.
Key Responsibilities:
- Establish and maintain the highest standard of boutique environment and customer service
- Meet set sales targets by effectively leading and developing a team of sales staff
- Understand and assist in daily retail operations
- Conduct staff coaching, in-store training and daily operation to ensure the service standards are met at all times
- Ensure the store image constantly complies with company guidelines
Qualifications:
- 5+ years of luxury brand retail experience, knowledge of leather products, and CRM experience is preferred;
- Management role experience and experience on store operation is a must
- Responsible for overseeing the work of retail staff in a store environment
- Possess excellent communication, customer service and interpersonal skill
- Have a relatively in-depth understanding of the luxury market
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