Customer Success Specialist
3 weeks ago
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.QualificationsJob Requirements:Fluent in English, with excellent written and verbal communication skillsEducation level: SPM and aboveAble to work in 24/7 shift rotational basisProven ability to promote and build extraordinary customer rapportExperience in a bank or financial institution customer service environment will have added advantageWillingness to learn and improveFresh graduates are encouraged to apply.Responsibilities(May perform other duties as requested that may not be specifically addressed in this document)Responsibilities and Accountabilities:Educate customers on self-service options and automated banking channels.Conduct callbacks for transaction confirmations and reach out for supporting documents as needed.Clarify customer needs, evaluate problems, and provide solutions.Perform specified KYC tasks when required. #J-18808-Ljbffr
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Customer Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per yearWe are looking for a Customer Success Specialist to support our banking client in delivering excellent service experiences to customers. This role involves handling customer enquiries, resolving issues promptly, and ensuring a positive customer journey aligned with the bank's service standards.Key ResponsibilitiesRespond to customer enquiries via phone,...
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Customer Success Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full time 40,000 - 60,000 per yearOverviewA Customer Success Specialist (Up-Selling) focuses on fostering strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This role combines excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients...
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Customer Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full time 30,000 - 60,000 per yearOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.QualificationsJob Requirements:Fluent in English languages, with excellent written and verbal communication skillsEducation level : SPM and...
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Customer Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full time 30,000 - 60,000 per yearOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.QualificationsJob Requirements:Fluent in English and Mandarin languages, with excellent written and verbal communication skillsEducation level :...
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Customer Success Specialist
1 week ago
Petaling Jaya, Malaysia amIT Global Solutions Pvt Ltd Full time**Title: Customer Success Specialist (Mandarin)** **Location: Petaling Jaya, Selangor, Malaysia** **Duration: Permanent** **Qualifications** - Good computer skills - Good multi-tasking skills - Good logical skills - **Fresh grad or SPM with 1 year customer service experience**: - Prior experience preferred with firms like CHR, CEVA Logistics, Maersk,...
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Customer Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia BJAK Full time 40,000 - 60,000 per yearPosition OverviewWe are looking for a proactive and customer-focused Customer Success Specialist to join our team. In this role, you will be responsible for ensuring customers receive exceptional support, a seamless experience, and timely resolutions throughout their entire journey with us.You will engage directly with customers, understand their needs,...
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Customer Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full time 30,000 - 60,000 per yearOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:...
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Customer Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full time 30,000 - 40,000 per yearOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:...
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Customer Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full time $15,000 - $25,000 per yearOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:...
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Client Success Specialist SaaS Industry
11 hours ago
Petaling Jaya, Selangor, Malaysia Hyppies Full timeJoin Our Team as a Client Success SpecialistAre you passionate about helping others succeed? Ready to make an impact in the fast-paced tech world? We're looking for a Client Success Specialist to provide expert support, deliver engaging training, and build strong relationships with our clients. If you're skilled in troubleshooting, content creation, and...
