Human Resources Business Partner

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia CARMA Full time

CARMA Federal Territory of Kuala Lumpur, Malaysia

Human Resources Business Partner

CARMA is the world's most advanced research and intelligence company, specializing in comprehensive media monitoring and analysis services. We combine cutting-edge technology with extensive data collection to deliver actionable insights and customized media solutions.

About the Role

At CARMA, we are looking for an experienced HR Business Partner to lead our talent development, management, and performance optimization strategies across the APAC region. You will work closely with the Managing Director to drive employee engagement, foster a cohesive and inclusive organizational culture, and lead the charge for continuous learning and upskilling, particularly in the face of AI transformation in the PR and media sectors.

This role is pivotal in shaping our HR strategy to ensure that our teams remain competitive, innovative, and aligned with industry trends, while also driving performance and growth across the region.

Key Responsibilities

Talent Development:

  • Design and implement a forward-thinking Learning & Development (L&D) strategy that equips employees with the skills to thrive in an evolving, technology- and AI-driven industry.
  • Partner with senior leadership to identify skills gaps and create targeted development programs, including:
  • Technical training
  • Ensure that our L&D approach aligns with client needs, ensuring our teams are adaptable, innovative, and able to deliver exceptional value.
  • Measure and evaluate the effectiveness of training initiatives, making recommendations for improvements and ongoing refinement.

Talent Management:

  • Manage internal communications to ensure transparent, engaging, and consistent messaging throughout the organization.
  • Lead the development and execution of a performance management framework that:
  • Aligns with CARMA's organizational goals
  • Drives employee engagement
  • Cultivates a high-performance culture
  • Oversee compensation and benefits programs to attract, motivate, and retain top talent across APAC, ensuring both market competitiveness and internal equity.
  • Partner with team leads to provide HR expertise on employee performance, career progression, and retention strategies.
  • Handle employee relations issues and grievances in a timely, fair, and confidential manner, working with leaders to resolve conflicts and improve team dynamics.

Employer Branding and Recruitment:

  • Drive internal communications initiatives to ensure clear, engaging, and consistent messaging across the company.
  • Develop and execute employer branding strategies to position CARMA as an employer of choice in the media research and analytics sector.
  • Oversee the recruitment process for key roles, ensuring a positive candidate experience and alignment with CARMA's values and culture.

HR Operations:

  • Ensure compliance with local labor laws across APAC and oversee HR administration to mitigate risks.
  • Manage HR administrative processes, including:
  • Employee onboarding
  • Contract management
  • Compliance with company policies
  • Lead efforts to streamline HR operations, ensuring HR workflows are efficient and employees have a seamless experience.

Qualifications:

  • Experience: 8+ years in HR role within PR, communications, or a related agency, with experience across the APAC region.
  • Education: Degree in Human Resources, Business Administration, or a related field; HR certifications (e.g., SHRM-SCP, CIPD) preferred.
  • Industry Knowledge: Strong understanding of the impact of AI on the workforce and expertise in integrating L&D programs to address these challenges.
  • Talent Management: In-depth experience setting up processes and programs across the full talent management spectrum.
  • Employer Branding & Recruitment: Proven track record in employer branding and recruitment strategies, particularly in competitive industries, to attract top talent.
  • Communication Skills: Exceptional written and verbal communication skills, with the ability to influence and collaborate effectively at all organizational levels.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources, Administrative, and Management

Industries

Technology, Information and Media

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