Merchandising Operations Specialist

5 days ago

Johor Bahru, Johor, Malaysia Castlery Full time
Castlery is looking for a Merchandising Operations Specialist to join our E-Commerce Team

This newly created role is a high-impact opportunity within our E-Commerce Team. As the Merchandising Operations Specialist, you will play a crucial role in supporting Castlery's e-commerce growth efforts across the US. Working in a fast-paced environment, you'll collaborate closely with the team to ensure customer orders are fulfilled efficiently and that customers have an exceptional experience with us.

If you're keen on creating a space for people to thrive both personally and professionally and excel when working with high levels of autonomy and psychological safety, reach out

Job Description:
  • Vendor Coordination:
  • Coordination with vendor in confirming Proforma Invoices and ensure accuracy in order details
  • Follow up on production status with vendors, ensuring on-time delivery and updating internal stakeholders.
  • Handle discussions regarding split shipment quantities, confirm final arrangements with vendors, and oversee shipments.
  • Order Management:
  • Confirm order quantities with relevant stakeholders on Proforma invoices before start mass production
  • Confirm final order quantities with relevant stakeholders before shipments.
  • Maintain and update the inventory worksheet to reflect accurate inventory information.
  • Create PO labelling and send to vendor
  • Logistics and Shipments:
  • Monitor, check and remind vendor regarding container booking and shipment arrangements with logistic teams.
  • Assist buying team in coordinating the delivery of swatches, and samples delivery. ensure timely and organized shipments.
  • Payment and Documentation:
  • Assist senior merchandiser in preparing payment documents, ensure all paperwork is aligned with company policies and requirements.
  • Spare part management:
  • Manage the creation of the new spare parts with relevant stakeholders
  • Coordinate the ordering process, ensuring all details are correctly recorded and communicated.
Job Requirements:
  • Min 2 years of experience in Purchasing, Procurement or Logistics.
  • Highly organized, and able to manage priority in a fast-paced environment
  • Excellent communication skills with internal stakeholders and external vendors. Fluent both in written and spoken English.
  • Fluent Proficiency in basic software application, including Microsoft Excel and Microsoft Word, to effectively perform essential job duties
  • Detail-oriented, consistently prioritizes accuracy, and is proactive in identifying and correcting potential errors before they impact the work or the team
  • Experience in furniture industry and knowledge in supply chain is a plus.
What we promise:

Our first promise - the ride of a lifetime:

You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer-base and organisation at a global level.

Our second promise – a place to thrive:

We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We're committed to our employees' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.
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