Executive, Sales Support

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Airlines Berhad Full time
Career Opportunities: Executive, Sales Support (21655)

Requisition ID21655-Posted -Kuala Lumpur International Airport-AB - Global Sales-AB – Commercial

  • Ensure the smooth functioning of the sales process, from lead generation to order processing and after-sales support.
  • Responsible for managing customer databases, monitoring inventory levels, facilitating customer inquiries, and providing administrative support to the sales team.
Key Accountability
  • Provide administrative support to the sales team, including preparing sales reports, managing customer databases, and maintaining sales records.
  • Collaborate with sales representatives to respond to customer inquiries, provide information on products and services, and facilitate the sales process.
  • Monitor and manage inventory levels, ensuring that stock is available to meet customer demand.
  • Coordinate with other departments to ensure a seamless customer experience, from 1st customer touchpoint through to delivery and after-sales support.
  • Conduct market research to identify new business opportunities and provide insights to the sales team.
  • Attend sales meetings and provide recommendations for improvement based on customer feedback and market trends.
  • Assist with the preparation of sales presentations and proposals, providing administrative support as required.
Qualifications & Working Experience

Bachelor's degree in Business, Marketing, or related field with minimum of 2 years of experience in a sales support or administrative role.

Personality Traits
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to manage multiple priorities and meet tight deadlines.
  • Keen attention to detail, with the ability to identify errors and inconsistencies in data.
  • Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
  • Ability to work effectively in a team environment, collaborating with sales representatives and other departments to achieve sales targets.
  • Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.
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