Officer - Leasing Credit Control
3 days ago
Job Summary
Responsible to assist the Senior Executive or Executive in the operations of the Leasing Credit Control functions.
Key Responsibilities
- Prepare and send out the billings and update on collections.
- Timeliness in sending out the billings.
- Observe the day-to-day operations processes are in compliance with the latest internal controls, policies and procedures and statutory requirements (if applicable).
- Prepare and issue reminders to tenants/retailers on overdue rental payment.
- Prepare summary on cases with overdue rental and assist the senior executive or executive to follow up with tenants/retailers after issuance of reminders.
- Timeliness in executing works assigned by immediate superior.
- Update the records and ensure the accuracy of records in Tenancy's system.
- Prepare and maintain proper records and files of all tenants including the records in the Tenancy's system that are updated timely and accurately.
- Act as the first point of contact/escalation to customer requests/complaints.
- Maintain the confidentiality of the tenants and company's information.
- Perform other related duties that immediate superior may direct or assign from time to time.
- Comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and workplace as required by the Company.
- Any other duties that will be assigned from time to time by the Management.
Qualifications
- Diploma in Administration/Management or minimum SPM.
Skills & Abilities
- Computer literate, knowledge of commercial leasing Tenancy's computer system.
- Able to communicate with all levels, assertive and initiative.
- Communication skills (verbal and written).
- Ability to learn.
- Discipline.
- Integrity.
- Customer-oriented.
Expected Minimum Years Of Experience
- N/A
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