Product Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Biomed Global Full time

Biomed Global WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Product Specialist (Clinical)

Position: Product Consultant/Product Specialist

Department: Clinical - Sales

Product range: IH, Biochem (coming focus), Hematology, General Lab equipment, etc. (All can be included under laboratory diagnostic)

Purpose of Job:

You play a crucial role in bridging the gap between our company's products and the specific needs of our clients. You will work closely with clients to understand their challenges, recommend customized product solutions, and ensure successful implementation and adoption.

Responsibilities:

  • Carry out all sales activities from lead generation through closure in an assigned territory to meet the target and achieve sales goal.
  • Responsible for the sale of assigned products and area of coverage.
  • Plan and carry out sales activities according to directives given by Managers to agreed budgets, sales volumes, values, product mix, and outcomes within the scheduled time frame.
  • Respond to and follow up sales enquiries by emails, post, telephone, and personal visitations.
  • Sell conservatively and make recommendations to prospects and clients of the various products our Company can offer to their business issues.
  • Carry out market research, monitor competitors' activities and customer surveys.
  • Continuously improve through feedback and stay updated on industry and product knowledge.
  • Assist in the implementation of company marketing plans as needed.
  • Maintain accurate records of all sales and prospecting activities including sale calls, presentations, closed sales, and follow-up activities within assigned areas of coverage.
  • Participate and contribute to the development of educational programs offered to clients, prospects, and company employees.
  • Responsible for maintaining good customer relations and building trust & support given to all customers.

Requirements:

  • Knowledge of products.
  • Strong communication, negotiation, interpersonal skills, and presentation skills.
  • Have an analytical and innovative mind.
  • Planning, problem-solving, and negotiation skills.
  • Computer literate especially Microsoft Office.
  • Familiarity with CRM practices along with the ability to build productive business professional relationships is preferable.

Qualification:

Degree holder in Biology Science, Bio-medicals Science, Biology, Bio-technology, and Microbiology, etc.

Seniority level:

Not Applicable

Employment type:

Full-time

Job function:

Product Management, Sales, and Marketing

Industries:

Medical Equipment Manufacturing

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