Sales Development Executive
3 weeks ago
The SDE focuses on acquiring and developing customers, supporting revenue growth, and maintaining strong relationships to contribute to the company's sales goals.
You Will
Customer Acquisition
- Identify and approach potential customers within targeted sectors (e.g., Horeca, food retail) and zones.
- Communicate the company's value proposition and expand the customer base.
- Manage a portfolio of assigned customers and work to meet KPIs like customer activity, visit frequency, and transaction growth.
- Engage regularly with customers through visits, calls, and digital communication.
Product Promotion & Support
- Share detailed product information, ensure stock availability, and maintain high service standards.
Feedback & Insight Sharing
- Gather customer feedback and share insights with the SDM to refine sales strategies.
- Participate in strategy sessions and contribute on-the-ground insights to support customer acquisition and engagement.
Customer Service
- Support in-store activities such as check-outs, order preparation, product loading, and delivery coordination as needed.
- Align with cross-functional campaigns, sharing relevant updates with customers and supporting marketing initiatives.
- Collect information on competitor pricing and products to help the team stay competitive.
SOP Adherence
- Follow department and store SOPs to ensure consistency and quality in all interactions.
You Have
- Diploma or Bachelor's Degree in business, Marketing, or related field; no experience required but willingness to drive sales is highly valued.
- Skill in or eager to learn customer acquisition, relationship building, and achieving individual sales goals.
- Strong communication skills for effective customer engagement and support.
- Self-motivated with the ability to work independently and manage a customer portfolio.
- Customer-oriented, adaptable, organized, and resilient in managing feedback and challenges.
- Open to training and growth within a fast-paced sales environment.
Associate
Employment typeFull-time
Job functionRetail
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