Sales Manager

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kentkart Full time

For more than 25 years, kentkart has been developing cutting-edge software and hardware solutions for intelligent transportation. The company operates global projects in 18 countries and 55 cities worldwide, providing more than 3.8 billion rides annually.

Skills
  • Strong sales & interpersonal skills
Description


• Graduated from a relevant university department, preferably with a master's degree in Engineering or Business Administration.


• Fluency in English to support an international work environment; a second language is appreciated.


• At least 15 years of experience in marketing, sales, and after-sales service tracking processes, with at least 5 years in a managerial position.


• Experience in "service sales" and "project sales" for public and/or local government entities.


• Strong leadership and communication skills.


• Proactive, results-oriented, and self-motivated with a focus on continuous improvement.


• Experience in managing both software and hardware projects, including installations and commissioning.


• Strong business follow-up and responsibility awareness, with leadership skills.


• Capable of organizing and planning, with a solution-oriented approach to business development.


• Experience in international tenders.

Job Responsibilities


• Manage commercial activities in alignment with company targets and budget work.


• Conduct market and competitor analyses and provide feedback for product development and improvement processes.


• Lead efforts to reorganize sales processes.


• Identify opportunities for improving customer satisfaction and create action plans with relevant departments for their development.


• Plan and ensure customer visits are carried out.


• Plan and implement activities related to after-sales customer satisfaction and needs.


• Take an active role in acquiring new customers.


• Conduct studies to identify customer needs and target customers.


• Carry out sales activities in accordance with the specified budget and targets.


• Increase cross-sales of products.


• Oversee and receive reports from teams responsible for stakeholder relations, ensuring effective management and collaboration with internal and external stakeholders.


• Oversee the team handling the tender application processes, ensuring timely and accurate documentation and submission to meet customer and regulatory requirements.


• Coordinate with the marketing team, receiving reports on marketing strategies and initiatives to support sales efforts and enhance brand visibility.

Benefits
  • Opportunities for global project participation and self-growth
  • Robust documentation culture
  • Access to a strong business network
  • Structured onboarding and internal career planning
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