Executive, Fulfillment
4 days ago
- Own and manage rapport with existing clients from onboarding, training, and build customer trust towards Fulfilment service.
- Manage day-to-day operations and manage change requests raised by assigned accounts.
- Main customer support for existing operational and system enquiries.
- Coordinate with internal stakeholders to understand customer needs, maximize retention and growth, and communicate learnings.
- Maintain existing customer success metrics, documentation and data.
- Independently prepare, draft and review presentations with customers.
- Work closely on contract negotiation and engagements between clients and legal team.
- Handle inquiries and perform related duties including ad hoc and fulfilment related tasks as assigned.
- Provide technical fulfilment expertise for incoming, onboarding and existing customers.
- Create customer retention using value proposition and continuous improvement.
- At least 1 year experience in sales, business development, account management, customer success or operations role.
- Experience in 3PL logistics business, particularly fulfilment and warehousing.
- Track Record on providing service that is up to shipper or platform expectation.
- Candidate must possess at least Diploma / Degree in any field.
- Strategic, innovative, and creative personality with a strong business acumen.
- A passion for working in and managing a fast-paced, collaborative environment.
- Adept multi-tasker with ability to quickly prioritize and effectively delegate tasks.
- Operations or account management experience in Logistics market (either eCommerce or B2B).
- Strong existing working relationships with clients and internal teams.
- Proficiency in Microsoft Office (Word, Powerpoint, Excel) and Google Workspace (Docs, Slides, Sheets, Forms).
- Proficiency in English and Bahasa Melayu (Reading, Writing & Speaking). Proficiency in Mandarin will be added advantage for handling of overseas clients.
Salary: RM3,500 - RM5,500 a month
#J-18808-Ljbffr-
Supply Chain Management Professional
4 days ago
Shah Alam, Selangor, Malaysia AllSome Fulfillment (YC W19) Full timeAbout the RoleThis Warehouse Supervisor position at AllSome Fulfillment (YC W19) requires a seasoned professional to manage and oversee warehouse operations.ResponsibilitiesPlan, coordinate, and execute daily orders and fulfillment processes.Streamline shipping processing and prepare fulfillment tasks according to established Standard Operating Procedures...
-
Warehouse and Fulfillment Executive
7 days ago
Shah Alam, Selangor, Malaysia Damco Spain SL Full timeResponsibilities and RequirementsAs an Operations Manager, you will be responsible for:1. Managing and executing inventory, warehouse, and fulfillment activities2. Coordinating with carriers for distribution3. Supervising entry-level workers, technicians, and administrative staffTo be successful in this role, you must have:1. Little or no prior work...
-
Fulfillment Logistics Coordinator
7 days ago
Shah Alam, Selangor, Malaysia Damco Spain SL Full timeAbout UsWe are a logistics company dedicated to providing efficient and reliable services. Our team manages and executes inventory, warehouse, and fulfillment activities, ensuring timely delivery of goods to our clients.Job Responsibilities• Manage and execute inventory, warehouse, and fulfillment activities• Coordinate with carriers for distribution•...
-
Fulfilment Sales Lead
2 days ago
Shah Alam, Selangor, Malaysia Ninja Van Full timeWe are seeking a highly skilled Business Growth Strategist to join our team at Ninja Van. In this role, you will be responsible for developing and executing sales strategies to drive business growth and customer satisfaction.ResponsibilitiesDrive topline growth by identifying new business opportunities and implementing sales plans to meet Fulfilment sales...
-
Operations Executive
4 days ago
Shah Alam, Selangor, Malaysia Mettler-Toledo International Inc. Full timeMettler-Toledo International Inc. is looking for a talented individual to join our team as an Order Management Executive. In this role, you will be responsible for managing the order-to-billing process and ensuring accuracy and efficiency.You will work closely with the team to drive process improvements and implement changes in SAP. The ideal candidate...
-
Order Fulfillment Coordinator
5 days ago
Shah Alam, Selangor, Malaysia Signify Full timeCompany Overview: Signify is a leading company in the lighting industry, with a legacy of 125+ years. We are committed to making a lasting difference for brighter lives and a better world.About the Role: As a Customer Order Specialist, you will be responsible for the order management & customer service for Signify Professional Lighting business in Malaysia....
-
Key Account Executive
2 days ago
Shah Alam, Selangor, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full timeKey Account Executive / Senior Key Account Executive (Selangor) ID:56789Overview5,200 MYR ~ 6,500 MYRLogisticsJob DescriptionKERRY, part of our ongoing merger with the regional SF EXPRESS CN team, is looking to hire a candidate for the Warehouse BD role. The ideal candidate should have the ability to communicate effectively in both English and Chinese. This...
-
Executive Administrative Support
6 days ago
Shah Alam, Selangor, Malaysia QL resources berhad Full timeKey Job Functions:As an Executive Administrative Support, you will be responsible for ensuring timely updates and accuracy on order sheets, approving new item additions, and addressing issues. You will also oversee the preparation of Special-Order Delivery Notes and collaborate with HR as needed.Responsibilities:Act as the key liaison between production,...
-
E-Commerce Executive
4 days ago
Shah Alam, Selangor, Malaysia GoodMorning Global Sdn Bhd Full time1. Sales Growth & Performance Management- Support and execute sales strategies to achieve E-Commerce 2025 sales targets.- Manage , marketplaces, Facebook Seller, TikTok, and dealership programs.- Identify new growth opportunities and optimize online sales performance.- Monitor KPIs, conversion rates, and revenue trends to enhance sales performance.- Assist...
-
Sales Executive
2 days ago
Shah Alam, Selangor, Malaysia S Business Consulting Full timeGrammatical or spelling mistakes can cost you dearly. Have your writing checked and edited from RM6: resume, ad, banner, brochure, memo, article, manual, essay, etc. Visit Fastwords.net.Job DescriptionTo be aligned with the company's Vision, Mission and Guiding Principle.To work towards achieving the company's KPIs and departmental KPIs.To manage a group of...
-
Customer Satisfaction Director
2 days ago
Shah Alam, Selangor, Malaysia Ninja Van Full timeNinja Van is seeking a highly motivated Logistics Operations Manager to lead our Fulfilment Sales team. In this role, you will be responsible for developing and executing sales strategies to drive business growth and customer satisfaction.ResponsibilitiesDevelop and implement sales strategies to drive topline growth aligned to Fulfilment sales...
-
Executive Production Admin
6 days ago
Shah Alam, Selangor, Malaysia QL resources berhad Full timePosition Title: Executive – Production AdminSnapshot of the role:We are looking for Executive – Production Admin to assist in production planning, coordinating with various departments, and managing ERP system entries to ensure smooth production operations.Responsibilities:Order Sheet & ERP System ManagementOversee and manage the order sheet, ensuring...
-
Business Growth Strategist
2 days ago
Shah Alam, Selangor, Malaysia Ninja Van Full timeNinja Van is looking for a Customer Satisfaction Director to lead our Fulfilment Sales team. In this role, you will be responsible for developing and executing sales strategies to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement sales strategies to drive topline growth aligned to Fulfilment sales targets.Collaborate...
-
Logistics Operations Specialist
7 days ago
Shah Alam, Selangor, Malaysia Damco Spain SL Full timeJob SummaryWe are seeking a talented Operations Manager to join our team. The successful candidate will be responsible for managing and executing inventory, warehouse, and fulfillment activities, as well as coordinating with carriers for distribution. The ideal candidate will have little or no prior work experience within the functional area but possess...
-
Customer Support Executive
4 days ago
Shah Alam, Selangor, Malaysia GoodMorning Global Sdn Bhd Full time1. Communicate effectively at all levels both internal and external, maintaining confidentiality and creating a positive image for the company at all times.2. Support sales ordering process, customer enquiries, maintain customers data, sales records, files and confidential documents as required.3. Ensuring customer order from key accounts, distributors and...
-
Logistics Operations Manager
2 days ago
Shah Alam, Selangor, Malaysia Ninja Van Full timeAt Ninja Van, we're on a mission to revolutionize the logistics industry. As our Fulfilment Sales Lead, you'll be at the forefront of driving business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute sales strategies to drive topline growth aligned to Fulfilment sales targets.Collaborate with internal stakeholders to understand client...
-
Operations Manager
7 days ago
Shah Alam, Selangor, Malaysia Damco Spain SL Full timeJob DescriptionFulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). This encompasses various types of warehouses like CFS, CY, inland depot/warehouses, bonded warehouses, etc. whether owned or operated by the...
-
Procurement Executive
2 days ago
Shah Alam, Selangor, Malaysia Marksfoodsolutions Full timeJoin to apply for the Procurement Executive role at Mark's Food Solutions Sdn Bhd.Get AI-powered advice on this job and more exclusive features.Job ResponsibilitiesProcess purchase orders and ensure proper documentation.Coordinate with suppliers and vendors to ensure timely delivery of goods.Prepare and maintain procurement documentation, including purchase...
-
Supervisor - Operations
7 days ago
Shah Alam, Selangor, Malaysia Damco Spain SL Full timeFulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk.Administrative...
-
Digital Marketing Executive
4 days ago
Shah Alam, Selangor, Malaysia Event Plus (M) Sdn. Bhd. Full timeThis job is for a Digital Marketing Executive (Client Servicing). You'll be the main contact for clients, managing projects and campaigns. You might like this job because it's dynamic and allows you to work with diverse teams to create tailored marketing strategies.RM 3000 - RM 4000Kota KemuningFull-Timefew days agoJob DescriptionWe are seeking a proactive...