Employee Technology Experience Engineer II

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Herbalife International, Inc. Full time

Qualifications

Qualifications:

Skills:

  • Distinctive service and customer orientation
  • Strong analytical and problem-solving skills
  • Good communication skills
  • Must be able to handle multiple tasks and adjust priorities
  • Knowledge of industry standards of multi-vendor collaboration tool suites

Certificates / Training:

  • N/A

Experience:

Level II

  • 3+ years hands-on experience in providing support on end user equipment (i.e., desktop, laptop, mobile devices, conference devices, printers, etc.)
  • 3+ years in administering multiple collaboration tools and providing end-user support
  • 3+ years level 1 support on server and network infrastructure
  • 3+ years level 1 support experience for network equipment and telecommunication equipment
  • Preferred: 5+ years in administering multiple collaboration tools and providing end-user support
  • Vendor communication with internet and telecommunication service providers for service escalation
  • Vendor communication in IT requirements and IT procurement documents preparation and processing

Education:

  • Bachelor's in Information Technology or related field

Principles & Related Competencies:

  • Ethical: Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty, and respect.
  • Leader: Meets challenges head-on to uphold quality standards, productivity goals, and values; Sets an example, building a culture of trust, transparency, and open communication; Is aligned with organizational direction.
  • Collaborative: Works cooperatively with others; Offers and accepts help; Freely shares information as appropriate; Open to and willing to provide feedback; Strong contributor to the team's results; Celebrates the individual and the team; Ability to clearly communicate.
  • Looks Beyond Oneself: (Team Player) Demonstrates humility and willingness to recognize and give credit to others; Works well alongside people of different backgrounds and ideas; Builds good relationships with others; Values distributors and teammates.
  • Drives Innovation: Adds value through proposing ideas and creative solutions to employee, distributor, and/or customer challenges; Listening to and respecting others' ideas through collaboration; Driving ideas forward to implementation.
  • Delivers Change: Adapts to different working environments; Responds positively to change including new duties and assignments.
#J-18808-Ljbffr

  • Kuala Lumpur, Kuala Lumpur, Malaysia Herbalife International, Inc. Full time

    Job DescriptionWe are seeking a highly motivated Employee Experience and Support Engineer to join our team. As an IT Technical Expert, you will be responsible for providing exceptional support to our employees.ResponsibilitiesAs an Employee Experience and Support Engineer, your primary responsibilities will include:Providing Level II technical support to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Teleport Full time

    Teleport Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaSoftware Engineer IIAbout UsAt Teleport, our mission is to move things across Southeast Asia better than anyone else. We are an integrated end-to-end logistics solution, making it seamless for freight forwarders, shippers, eCommerce platforms, and small merchants to transport goods in a fast,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Herbalife International, Inc. Full time

    About This OpportunityWe are looking for a skilled Collaboration Tools Administrator II to join our team at Herbalife International, Inc. The ideal candidate will have a strong background in administering collaboration tools and providing technical support.Key ResponsibilitiesAdminister multiple collaboration tools and provide support for usersDevelop and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AECO TECHNOLOGIES (M) SDN BHD Full time

    About the CompanyAECO Technologies (M) Sdn. Bhd. is a leading provider of GPS technology solutions in Malaysia. We have a long-standing association with Garmin and extensive exposure in the field of GPS technology.Job DescriptionWe are seeking a highly motivated and organized Junior HR Executive to join our team. As a key member of our HR department, you...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

    Welcome to SEEKWe're a multinational technology company dedicated to helping people find their dream jobs and employers find the right talent.Job OverviewWe're seeking a highly skilled Learning & Development Consultant to join our APAC team. As a vital contributor, you'll play a key role in enhancing employee engagement and organisational performance through...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MATRIXX Software Full time

    Senior Software Engineer II (Must Reside in Malaysia)NOTE: Work Permit sponsorship will not be available for this position. Must reside in MalaysiaMATRIXX is looking for an experienced Senior Software Engineer to expand our R&D team in Kuala Lumpur. As a Software Engineer on the team, you will be involved in the design, development & release of new...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full time

    Sedgwick Claims Management Services Ltd is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Our organization is dedicated to delivering exceptional results and exceeding customer expectations.About the RoleWe are seeking an experienced Employee Experience Manager to join our team. The successful candidate will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ExxonMobil Full time

    About ExxonMobilAt ExxonMobil, we're committed to advancing modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we rely on our diverse workforce to drive innovation in energy, chemicals, lubricants, and lower-emissions technologies.We strive to create sustainable solutions that improve quality of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Sdn Bhd, OneStoreHub Pte Ltd Full time

    Employee Experience ManagerAt StoreHub Sdn Bhd, OneStoreHub Pte Ltd, we believe that our people are our greatest asset. As an Employee Experience Manager, you will play a vital role in shaping the employee experience and driving business success.Key Responsibilities:Responsible for multiple HR functions including compensation & benefits, performance...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Swingvy Pte Ltd Full time

    We are seeking an Employee Experience Advocate to join our team at Swingvy Pte Ltd. In this role, you will be responsible for driving employee engagement and experience across our organization.You will work closely with our cross-functional teams to develop and implement strategies that improve employee satisfaction, retention, and overall well-being.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ExxonMobil Full time

    About ExxonMobilExxonMobil is a leading energy company with a long history of innovation and commitment to sustainability. We operate in multiple countries, providing energy solutions to meet the world's growing demands. Our employees are at the heart of our success, bringing diverse perspectives and expertise to drive progress in energy, chemicals,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Title: Director of Employee ExperienceCognizant is seeking an experienced Director of Employee Experience to join its team. As a senior HR professional, you will provide guidance, insights, and solutions across the HR agenda.The role involves developing and deploying HR programs and processes in alignment with organizational goals, industry best...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    What You'll DoIn this role, you will have the opportunity to leverage your HR expertise to drive business success at Shopee. Your key responsibilities will include:Accountabilities:HR Strategy Development: Contribute to the development of HR strategies that align with business objectives.Employee Experience Enhancement: Design and implement initiatives to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Funding Societies Group Full time

    About UsFunding Societies Group is a pioneering digital financing platform in Southeast Asia, empowering businesses through innovative financial solutions. We provide business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.As a Senior Specialist, People Advisory & Operations, you will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time

    About Our CompanyTraders Hotel by Shangri-La is a vibrant hotel located in the heart of Kuala Lumpur, offering an unforgettable experience for our guests. We're committed to providing excellent service, creating memorable moments, and exceeding guest expectations.The PositionWe're looking for an enthusiastic and dedicated Human Resources Executive to join...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aretè & Cocchi Technology Full time

    Company OverviewAretè & Cocchi Technology is a global leader in engineering services for the design, construction and operation of complex infrastructures and plants in the energy sector.We have five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions - and are present in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur Pavilion Sdn Bhd Full time

    Job DescriptionThe Assistant Manager, Human Resources at Kuala Lumpur Pavilion Sdn Bhd plays a crucial role in driving business success through effective human resources management.Key Accountabilities:Human Resource Planning: Develop and execute strategic plans to attract, retain, and develop top talent.Recruitment and On-boarding: Coordinate recruitment...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy (WMA) Full time

    We are looking for an experienced Employee Experience Manager to join our team at Wealth Mastery Academy (WMA). As a key member of our recruitment team, you will be responsible for creating a positive candidate experience and ensuring that our hiring processes are efficient and effective.Key Responsibilities:Develop and execute strategies to create a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Herbalife International, Inc. Full time

    About the JobWe are seeking a highly skilled Information Technology Support Specialist to join our team. As an IT Technical Expert, you will be responsible for providing exceptional support to our employees.Job DescriptionAs an IT Technical Expert, your primary responsibility will be to provide Level II technical support to our employees. This includes...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ResMed Inc Full time

    We are seeking an Employee Experience Specialist to join our Global People Shared Services Team at ResMed Inc. In this role, you will provide HR operations and administrative support to ensure consistent application and integration of policies, procedures, and practices across the organization.Key ResponsibilitiesThe successful candidate will be responsible...