Admin & Inside Sales
2 weeks ago
Location: Penang (Hybrid Work Available)
Employment Type: Full-time
Salary: RM3-5k per month base + commission
About the RoleFinHero is looking for a proactive and detail-oriented Admin & Sales Support Specialist to join our team. This hybrid role blends administrative efficiency with sales support, making it ideal for someone who thrives in a fast-paced environment and enjoys problem-solving.
As part of our team, you will assist in managing sales processes, customer engagement, and internal coordination while ensuring smooth day-to-day administrative operations. If you're highly organized, proactive, and have a knack for problem-solving, we'd love to hear from you
Key ResponsibilitiesSales & Customer Support
- Assist the sales team in managing leads, tracking sales progress, and following up with clients.
- Engage with customers via calls, emails, and meetings to answer inquiries and provide solutions.
- Coordinate with vendors and customers as part of our account management approach.
- Help process and track orders to ensure seamless fulfillment.
Administrative & Operational Support
- Maintain accurate records and organize documentation related to sales activities.
- Assist in scheduling meetings, preparing reports, and coordinating with internal teams.
- Support the team with CRM data entry and ensure records are up to date.
- Provide general administrative support to ensure smooth business operations.
Problem-Solving & Proactiveness
- Identify inefficiencies in processes and suggest improvements.
- Take initiative to address customer concerns and internal challenges before they escalate.
- Work closely with different teams to enhance workflows and communication.
- Strong Organizational Skills – Ability to manage multiple tasks effectively and meet deadlines.
- Problem-Solving Mindset – Able to think critically and propose solutions to challenges.
- Proactive Attitude – Takes initiative rather than waiting for instructions.
- Good Communication Skills – Comfortable interacting with customers and internal teams.
- Tech-Savvy – Familiarity with MS Office and CRM software is a plus.
- Sales or Admin Experience – Prior experience in either field is an advantage.
- Be part of a growing fintech company revolutionizing financial solutions.
- Opportunity to learn and grow in both administrative and sales functions.
- Work with a collaborative team that values innovation and problem-solving.
- Hybrid work flexibility with a dynamic and supportive work environment.
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