Senior Product Manager – Monetisation

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK's presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia's Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp's Life at Work Awards 2023 in Malaysia.

About the role

The Senior Product Manager – Monetisation & Insights (Loyalty & Insights) is responsible for understanding and defining the non-job ad value that best support our higher volume and higher complexity Hirers across all our APAC markets. In addition, the Senior PM will be responsible for overseeing the build of our broader Insights product portfolio that supports both small and large Hirers across APAC. This is a critical capability that allows these Hirers to truly understand the value of SEEK for their hiring needs, clarifies the ROI of their spend and helps foster greater loyalty towards SEEK.

This role will own a crucial part of SEEK's longer term Monetisation strategy and contribute to our broader marketplace ambitions. Specifically, the Senior PM will:

  • Develop a deep understanding of different customer segments (e.g. by contract value, industry, role mix) and how their hiring needs are best supported
  • Understand similar marketplace loyalty and retention strategies for large Hirers to identify relevant patterns and examples
  • Craft a longer-term vision and roadmap for non-job ad value capabilities for Contracted Hirers that fosters greater loyalty and increases customer lifetime value
  • Oversee the capability build for Insights products to support Hirer's needs for understanding their ad performance and overall ROI
  • Work with relevant teams to tailor our contracts to the Hirer's individual situation and buying needs including the introduction of new ad products, enhancements and non-ad products
  • Implement systems that capture customer and sales feedback and prioritise accordingly in product roadmap

This role will require you to take a whole-of-marketplace view, considering the needs of our hirers, and also ensuring that we deliver on our commitment to candidates. This role will work in partnership and alongside our key partners in Commercial, Product Marketing, Strategy and Sales teams across APAC and will report into the Principal PM – Loyalty & Access in the broader Monetisation and Insights team.

Responsibilities

  • Own a problem space at the core of transforming and innovating our loyalty capabilities to better meet customer needs
  • Be central to the transformation of our business model, and be a leader in challenging our status quo
  • Actively manage and engage stakeholders across the business to ensure strategic objectives are being met
  • Be a relentless customer advocate with a focus on delivering great user experiences that solve real customer problems
  • Ideate and validate opportunities and problems, inclusive of strategic fit and financial assessment
  • Develop execution plans, and deliver enhancements and new functionality for our Contracted Hirers (working in concert with other relevant teams who also build non-job ad value)
  • Own key metrics / outcomes related to Contracted Hirers and Insights

Qualifications

  • Strategic problem-solver, comfortable working in a space with significant ambiguity
  • Structured decision-maker able to consider complex, nuanced tradeoffs, make decisive judgments, and bring others along with you
  • Strong customer focus, with a passion for identifying and solving customer needs
  • Commercial acumen, able to consider business constraints and objectives
  • Strong analytical skills, comfortable with data and working with data scientists to improve the performance of our products
  • Ability to lead cross-functional teams to deliver business outcomes
  • Able to influence and persuade at all levels of the organisation and build and maintain strong stakeholder relationships
  • Considerable experience in product development with solid understanding of the agile software development, across customer discovery and delivery
  • Experience working with AI and AI teams is an advantage
  • Well-developed communication, presentation and interpersonal skills
  • Belief in and passion for SEEK's Purpose

Desired Values

  • Believed in aiming high to deliver world-class results and yet, not forgetting to care for others

At SEEK we offer:

  • Support of flexible working, including a mix of office and work from home days depending on your role.
  • The opportunity to work from anywhere for up to 4 weeks per financial year
  • Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

#J-18808-Ljbffr

  • Monetisation and Insights Leader

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

    Job DescriptionThis role will focus on understanding and defining non-job ad value that best supports our higher volume and complexity Hirers across APAC markets. The successful candidate will be responsible for overseeing the build of our broader Insights product portfolio, supporting small and large Hirers in the region.This individual will own a critical...

  • Senior Product Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CELIO MEDICAL Full time

    CHELIO MEDICAL is seeking a Senior Product Manager to lead our product development efforts in Kuala Lumpur, Malaysia.About the Role:The successful candidate will be responsible for analyzing product performance, communicating with clients, and providing consulting services to drive business growth.We're looking for an individual with strong analytical...

  • Senior Product Development Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    We are looking for an experienced Senior Product Development Manager to join our team. The ideal candidate will have a strong background in product development, with experience in managing cross-functional teams to deliver high-quality products on time and within budget.This role requires excellent communication and leadership skills, as well as the ability...

  • Senior Manager, Product Management

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

    Senior Manager, Product ManagementApply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id JR-47436At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we're now transforming our organisation to be faster,...

  • Product Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full time

    PRISM+ Bukit Jalil, Federal Territory of Kuala Lumpur, MalaysiaProduct ManagerWe are seeking a superstar Product Manager who will be driving the growth of PRISM+ Malaysia by managing and enhancing our product lineup. Being a high growth electronics company, we are looking for a passionate self-starter to manage PRISM+ Australia product needs.This experienced...

  • Product Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ADF Technologies Full time

    Join a rapidly expanding company in the Building Management System (BMS) and Energy Management System (EMS) space, shaping the future of smart and energy-efficient buildings.Responsibilities:Lead the end-to-end product lifecycle, ensuring quality, cost efficiency, and market alignment.Work closely with sales, marketing, and R&D teams to drive product...

  • Senior Product Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tranglo Full time

    We are looking for a Senior Product Specialist to join our team at Tranglo, a cutting-edge fintech company based in Kuala Lumpur, Malaysia.About the JobThis role offers an exciting opportunity to work on high-impact projects that drive business growth and innovation.ResponsibilitiesCollaborate with cross-functional teams to develop and implement product...

  • Senior Product Support

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zalora Full time

    ZALORA Group Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJoin or sign in to find your next jobJoin to apply for the Senior Product Support role at ZALORA GroupThe Product Support Senior will oversee and manage the Product Support function within Zalora's Technology team to ensure that requests and inquiries are handled within SLAs. You will be...

  • Senior Product Marketing Manager Southeast Asia

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Socomec Group Full time

    About the RoleSocomec Group is committed to digital revolution and is a key player in the green energy sector. We are seeking a highly skilled Senior Product Marketing Manager Southeast Asia to join our team.This role will involve defining and executing product marketing strategies to drive business growth and profitability in the Southeast Asia region.We...

  • Senior Product

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hecta Data LLC Full time

    We are looking for a highly motivated Senior Product & Business Analyst to drive the product planning by bridging business needs with technical execution. This Permanent role involves defining and prioritizing product requirements, collaborating with stakeholders, and ensuring seamless communication between business and development teams.As part of the team,...

  • Senior Product Manager for Financial Services

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Experian Health Full time

    We are looking for a highly skilled Product Management Lead to join our team at Experian Health. In this role, you will be responsible for leading the development of our digital products, focusing on strategy and financial performance ownership.About the RoleThis position is responsible for the complete product lifecycle, including market requirements,...

  • Senior Product Strategist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia dtcpay Full time

    Join dtcpay, a rapidly growing fintech company, as a Senior Product Manager. We are looking for a highly skilled professional to lead our product development efforts.This role involves expanding and building upon the vision of the product, defining features, and driving execution with our Engineering & Design teams. The ideal candidate should have experience...

  • Senior Product Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Promapp Full time

    About Nintex:At Nintex, we are transforming the way people work, everywhere.As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital...

  • Product Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AI Rudder Full time

    AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating...

  • Product Management Strategist

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Experian Asia Pacific Full time

    Job Description:As a Product Management Strategist, you will be responsible for developing and executing a portfolio-level strategy that drives business growth and customer satisfaction.The ideal candidate will have a strong background in product management, with experience in managing digital products in a B2B environment. They will possess excellent...

  • Senior Product Operations Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time

    **Job Description**ZALORA Group is seeking a Senior Product Support professional to join our team.The ideal candidate will have a strong background in customer service or support, with at least 2 years of experience in a management role.The successful candidate will be responsible for leading a team of support representatives and ensuring that requests and...

  • Senior Product Manager, Property

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PeakXV Full time

    Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon,Mudah.my , OneShift, REFASH and Revo Financial,...

  • Senior Lead, Product Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tranglo Full time

    Tranglo Federal Territory of Kuala Lumpur, MalaysiaTalent Acquisition, Human Resources at TrangloRole and ResponsibilitiesOversee a team of product management, providing mentorship, performance evaluations, and guidance to achieve product objectives.Act as the primary point of escalation for complex product or transaction issues.Work closely with business,...

  • Senior Product Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia oilandgasjobsearch Full time

    Job Summary">We are looking for a seasoned Senior Product Specialist to lead product marketing globally for Emerson’s Appleton Group.As part of our global product team, you will drive customer-focused solutions and deliver innovative product offerings that meet customer needs.Your Key Responsibilities:Develop and implement effective market research...

  • Senior Product Designer Position

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

    About the RoleWe are seeking a Senior Product Designer to join our Indirect team at SEEK. As a Senior Product Designer, you will be responsible for designing best-in-class user experiences within third-party platform landscapes, advocating for users in business decisions, and influencing design experience priorities for continuous uplift across our key...