Mobile Banker Cards

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Bank Malaysia Berhad Full time

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In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.

We are currently seeking ambitious individuals to join our Wealth and Personal Banking (WPB) team in the role of Mobile Banker Cards.

Responsibilities
  • Responsible for generating income through acquisition of credit card/personal loan sales as core products and cross-selling other Retail Banking and Wealth Management products and services.
  • Responsible for consistently meeting individual performance expectation and strive to achieve highest sales performance.
  • Working together with Team Leader/Managers to plan sales activities.
  • To ensure high standard of sales and service levels as required by bank's standard by providing excellent customer engagement and experience journey.
  • To ensure all customers information are acquired, updated, stored and maintained accurately.
  • To ensure the requirements of the Sales Quality Standards are met by minimizing errors and breach.
  • To ensure all operational procedures are maintained within stipulated guidelines/regulations, audit requirements, compliance and other procedure manuals pertaining to the job.
Requirements
  • Fresh graduates are welcome to apply.
  • 1-2 years of sales experiences in Credit Card, Personal Loan or other banking products would be added advantage.
  • Candidate/Job holder must be able to work on weekends and Public Holidays.
  • Possess good interpersonal skills and able to work well in a team.
  • Customer driven with a strong focus on quality of service.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Issued by HSBC Bank Malaysia Berhad.

Your application will include the following questions:

  • How many years' experience do you have as a Mobile Banker?
  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?

Perks and benefits include Wellbeing Amenities, Miscellaneous, dental, optical allowance, competitive paternity and maternity leaves, and industry competitive Medical Insurance coverage.

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