Field Service Engineer

1 week ago


Bayan Lepas, Penang, Malaysia PacTech Full time

Add expected salary to your profile for insights

Job Responsibilities:
  • Basic troubleshooting, installation, process evaluation and setup, maintenance and repair on designated equipment.
  • Completing Preventive Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service log and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.
  • Utilizing the escalation process to resolve customer service delivery issues.
  • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area globally & support headquarters when necessary.
  • The ability to lift and carry a toolbox that can weigh up to 5lbs.
  • Adhering to current regulatory requirements to include, but not limited to HIPPA, OSHA, FDA and etc.
  • Any ad hoc tasks assigned by your superior.
Job Requirements:
  • Candidate must possess at least a Bachelor Degree in an Engineering or Science Discipline with at least 3 years of working experience as a process, field service or application engineering in semiconductor industry.
  • Have some experiences in technologies like thin film deposition, SMT, Cu-RDL or Cu-Pillar, or WLP in general.
  • Familiar with concepts and documents like FMEA, Control Plan, SPC, Work Instruction etc.
  • Good presentation, communication and team working skills.
  • Having "Hands on" attitude and creative problem-solving mind set to get the work done quickly and effectively to meet customers schedules.
  • Applicants should have full working rights for Malaysia.
  • Possess own transport.
  • Willing to travel on short notice.
  • Chinese speaking and writing will be an advantage.
How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Field Service Engineer?
  • Are you willing to travel for this role when required?
  • Do you possess or have access to your own transportation?
  • Do you have customer service experience?
  • How would you rate your Mandarin language skills?

PacTech is a worldwide leader in wafer level packaging technologies and advanced packaging equipment manufacturing with volume production facilities across 3 continents at Germany, USA, and Malaysia. With over 20 years of experience in the industry, we have received over 100 patents and built over 1000 production machines. In line with our further expansion plan in Malaysia for high volume manufacturing in wafer level packaging services, we are seeking individuals with strong background in chemical engineering, material science, backend processing and wafer level packaging for our PacTech Asia operations.

#J-18808-Ljbffr

  • Bayan Lepas, Penang, Malaysia Career Wise Full time

    Field Service Engineer (Electrical Circuit)We are seeking a skilled and motivated Field Service Engineer to provide technical support and maintenance for advanced equipment and systems. The ideal candidate will have a strong understanding of electrical circuits, pneumatic systems, vision software, and basic programming tools. You will work closely with the...


  • Bayan Lepas, Penang, Malaysia Zhuhai Huaya Full time

    Add expected salary to your profile for insights.Minimum Qualifications:Candidate must possess at least Sijil Kemahiran Malaysia / Diploma / Bachelor's Degree / Post Graduate in Engineering (Electronic, Electrical, Mechanical, Mechatronic or equivalent).Minimum 3 years of working experience or fresh graduates are welcome to apply.Required languages: English,...


  • Bayan Lepas, Penang, Malaysia PacTech Full time

    Company Overview:PacTech is a global leader in wafer level packaging technologies and advanced packaging equipment manufacturing. With over 20 years of experience, we have developed expertise in chemical engineering, material science, backend processing, and wafer level packaging.Job Description:We are seeking individuals with strong backgrounds in chemical...


  • Bayan Lepas, Penang, Malaysia Entegris Full time

    About the Job:We are looking for a highly experienced and skilled Field Service Management Specialist to join our team as the Global Desktop Field Service Director. The ideal candidate will have a proven track record of delivering high-quality field services in a global environment, managing large, diverse, and remote teams, and building strong relationships...


  • Bayan Lepas, Penang, Malaysia Entegris Full time

    About the Role:We are seeking a highly experienced and skilled Service Operations Executive to join our team as the Global Desktop Field Service Director. As a member of our leadership team, you will be responsible for driving the success of our field service operations, leading cross-functional teams, and developing and implementing strategies to achieve...


  • Bayan Lepas, Penang, Malaysia PacTech Full time

    PacTech is a worldwide leader in wafer level packaging technologies and advanced packaging equipment manufacturing. We are seeking individuals with strong backgrounds in chemical engineering, material science, backend processing and wafer level packaging for our PacTech Asia operations.Job Responsibilities:We are looking for candidates to perform basic...


  • Bayan Lepas, Penang, Malaysia Zhuhai Huaya Full time

    About Us:Zhuhai Huaya is a leading provider of innovative solutions for the industrial sector. We are committed to delivering exceptional quality and service to our customers, and we believe that our employees are the key to our success.We offer a dynamic and challenging work environment, competitive compensation and benefits packages, and opportunities for...


  • Bayan Lepas, Penang, Malaysia PacTech Full time

    Job Summary:We are seeking a highly skilled Field Service Engineer to join our PacTech Asia operations. The successful candidate will have a strong background in chemical engineering, material science, or relevant fields and at least 3 years of experience in the semiconductor industry.Responsibilities:Providing technical support and ensuring smooth operation...


  • Bayan Lepas, Penang, Malaysia Entegris Full time

    Director, Global Desktop Field ServiceJob Title: Director, Global Desktop Field ServiceJob Description:The Role: Director, Global Desktop Field ServiceOur site in Pune, India is seeking a Director, Global Desktop Field Service to join our team. The Director of Global Desktop Field Service will lead and oversee the delivery of high-quality field services to...

  • Service Engineer

    1 week ago


    Bayan Lepas, Penang, Malaysia SWK Venture Sdn Bhd Full time

    Responsible for the maintenance and correction of products that have been soldProvide onsite corrective and preventive maintenance as well as other after-sales technical support solutionsInteract with customers to provide information and procedures to address the inquiries, concerns, and requests to their products and servicesWork outside of the company...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Install, maintain, and troubleshoot communication networks for clients while ensuring system stability.Collaborate with IT teams to diagnose and resolve technical issues, including managing customer support tickets.Perform routine checks to maintain service quality and prevent potential network failures.Track network issues and resolutions through a...

  • Service Engineer

    1 week ago


    Bayan Lepas, Penang, Malaysia SRM Integration (Malaysia) Sdn Bhd Full time

    Add expected salary to your profile for insights.Responsibilities:To set-up, maintain, service, troubleshoot and commission equipment at customer's site.To conduct operation training.Provide technical support to customers.Job Requirements:Diploma / Degree in Mechanical, Electrical or Electronic Engineering or equivalent.3 years of experience in wafer prober...


  • Bayan Lepas, Penang, Malaysia Career Wise Full time

    Career Wise is hiring a Service Engineering Professional to provide technical support and maintenance for advanced equipment and systems. The successful candidate will have a solid understanding of electrical circuits, pneumatic systems, vision software, and basic programming tools.You will be responsible for troubleshooting issues, optimizing system...


  • Bayan Lepas, Penang, Malaysia SWK Venture Sdn Bhd Full time

    At SWK Venture Sdn Bhd, we are seeking a skilled Service Engineer to join our team.Job Description:The Service Engineer will be responsible for the maintenance and correction of products that have been sold. This includes providing onsite corrective and preventive maintenance as well as other after-sales technical support solutions.Responsibilities:Responds...

  • IT Service Engineer

    1 week ago


    Bayan Lepas, Penang, Malaysia SAM Engineering & Equipment (M) Bhd Full time

    Add expected salary to your profile for insights.End user support (Desktop, laptop, Windows Operating System, Outlook, Network, etc.) daily activities; incident and problem management through a ticketing system.Liaise with vendors and other functional IT teams for problem resolution and root cause analysis.Contribute in continuous improvement process and...


  • Bayan Lepas, Penang, Malaysia SRM Integration (Malaysia) Sdn Bhd Full time

    About the RoleWe are seeking a skilled Service Engineer to join our team at SRM Integration (Malaysia) Sdn Bhd. The successful candidate will be responsible for setting up, maintaining, servicing, troubleshooting, and commissioning equipment at customer sites.Key Responsibilities:To set-up, maintain, service, troubleshoot and commission equipment at...


  • Bayan Lepas, Penang, Malaysia Career Wise Full time

    Career Wise seeks a Field Operations Expert to provide technical support and maintenance for advanced equipment and systems. As an experienced professional, you will work closely with the engineering team and end-users to ensure smooth operations, troubleshoot issues, and optimize system performance.The ideal candidate will have a strong understanding of...


  • Bayan Lepas, Penang, Malaysia PacTech Full time

    PacTech seeks highly skilled professionals to join our team as Field Service Engineers. As a Field Service Engineer, you will be responsible for performing various tasks including:Key Responsibilities:Basic Troubleshooting and Repair: You will identify and troubleshoot equipment malfunctions and perform repairs to get the equipment back up and...


  • Bayan Lepas, Penang, Malaysia PERTUBUHAN KESELAMATAN SOSIAL (PERKESO) Full time

    About UsPETRUBUHAN KESELAMATAN SOSIAL (PERKESO) is a leading organization in the field of social safety and welfare. We are committed to providing high-quality services to our clients and communities.We are seeking a highly skilled IT Engineer to join our team to manage and maintain our IT infrastructure. The successful candidate will be responsible for...


  • Bayan Lepas, Penang, Malaysia Agilent Technologies Full time

    About Agilent TechnologiesWe provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Our mission is to inspire and support discoveries that advance the quality of life.The Role:Develop and lead engineering/manufacturing projects in material optimization or instrument...