Collector, Malaysia

3 weeks ago

Petaling Jaya, Selangor, Malaysia Johnson Controls Full time

Job Description:

What you will do:To manage the cash collection activities across all lines of business for Country in partnership with India Business Centre (IBC) partners to drive operational performance maximizing cash collections, with a focus to support our Country business stakeholders. This will involve, but not be limited to escalation management from internal stakeholders and external customers, and stakeholder collaborationThe collector will serve as a key member of the Country Order to Cash team, promoting a culture of Executional Excellence, Process Excellence, Innovation and Business Value

Key Responsibilities:

  • Be the point of contact for all escalations coming from collection team in India Business Centre.
  • Governing all debtor dispute meetings with winder business.
  • Liaise with business units to ensure accurate responses to queries raised by customers.
  • Track queries raised, recording both due dates and the person in charge for responding to each query.
  • Proactively recommend continuous improvements to maximize efficiency and accuracy of existing systems and processes
  • Assist with reconciling payment schedules from customers, including analysis of the customers payment schedule vs the claim we have raised, and communicating this to the customer.
  • Work with internal and external stake holders (Region/Branch Managers, Key Accounts, IBC Team and Clients)
  • Regular reporting on Accounts Receivable turnover and status of collection activities

Desirable Behaviors & Skills:

  • Effective time management - ability to set priorities to meet deadlines and work under pressure
  • Ability to manage stressful situations, particularly during month end activities
  • Ability to communicate effectively with stakeholders
  • Ability to handle confidential and sensitive information in a professional manner
  • Exhibits leadership in terms of problem solving
  • Strong work ethic - integrity, responsible
  • Adaptable & flexible - Exhibits a positive attitude with a "can do" approach to finding solutions and willingness to work outside normal office hours when required
  • Exhibits a clear understanding of task related expectations
  • Suggests areas of improvement within one's own sphere of work
  • Enthusiasm for change and desire to learn
  • Demonstrates responsiveness and a sense of urgency when dealing with collection issue on key and sensitive customers

  • Collector, Malaysia

    3 hours ago

    Petaling Jaya, Selangor, Malaysia Johnson Controls, Inc. Full time

    Job Description:What you will do:To manage the cash collection activities across all lines of business for Country in partnership with India Business Centre (IBC) partners to drive operational performance maximizing cash collections, with a focus to support our Country business stakeholders. This will involve, but not be limited to escalation management from...

  • Collection Officer

    2 weeks ago

    Petaling Jaya, Malaysia Upscale Sdn Bhd Full time

    Responsibilities: - Regimented calling to debtors for payment - 140 accounts per day & success rate - Discussion with debtors on repayment scheme or restructuring of loan to update arrears - Initiate site visit and searches to ascertain whereabouts of uncontactable hirer - Monitor accounts to identify outstanding debts - Investigate historical data for each...

  • Collection Officer

    2 weeks ago

    Petaling Jaya, Malaysia Upscale Sdn Bhd Full time

    Responsibilities: - Regimented calling to debtors for payment - 140 accounts per day & success rate - Discussion with debtors on repayment scheme or restructuring of loan to update arrears - Initiate site visit and searches to ascertain whereabouts of uncontactable hirer - Monitor accounts to identify outstanding debts - Investigate historical data for each...

  • Tele- Collection Officer

    1 week ago

    Petaling Jaya, Malaysia ASK Resources Sdn Bhd Full time

    [RN] Our client is a financial services company in Malaysia by providing financial solutions. **Position**: Tele-Collector Officer **Contract**: 12 months contract (Renewable) **Location**: A-05-01, Level 5, Block A, PJ8, No. 23, Jalan Barat, Seksyen 8, 46050 Petaling Jaya, Selangor, Malaysia **(Nearby Taman Jaya LRT station with few minutes walking...

  • Junior Tele Collector

    2 weeks ago

    Petaling Jaya, Malaysia SKF SOLUTION SDN BHD Full time

    _**URGENT HIRING!!!!**_ **Requirements**: - Required Skill(s): min 2 years experience in collection. - Good PC Literate, Excel & Words - Ability to speak and write in English and Bahasa Malaysia - Knowledge in MYOB System is an added advantage - Below 30 years. **Responsibilities** - Liaise and negotiate with client on their payment. - Persuade,...

  • Recovery Officer

    2 weeks ago

    Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Responsibilities**: - Execute collection strategy to accelerate recovery. - Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments. - Explain and clarify with customer on non-payment issues. - Follow up on overdue payments by utilising phone collection techniques. - Responsible for calling customers for...

  • Tele-collector / Credit Recovery Officer

    3 weeks ago

    Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    **Responsibilities**: - Execute collection strategy to accelerate recovery. - Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments. - Explain and clarify with customer on non-payment issues. - Follow up on overdue payments by utilising phone collection techniques. - Responsible for calling customers for...

  • Data Collector

    3 weeks ago

    Petaling Jaya, Malaysia Chester Properties Sdn Bhd Full time

    Pls contact Sherry for interview appointment. Pls contact Sherry for interview appointment. Pls contact Sherry for interview appointment. Call listing and collect data. Filter listing Basic Bonus (if achieve KPI) Working Hour Monday to Friday 930am to 6pm (7.30hours) Pls contact Sherry for interview appointment. Pls contact Sherry for...

  • Collector, Early Remedial Management

    3 weeks ago

    Petaling Jaya, Malaysia Ambank Full time

    **Responsibilities**: FINANCIAL - Perform phone dunning activities on all delinquent / impaired customers assigned with adherence to the approved Collections Script to meet business goals and objectives. - Successfully work on accounts as per guideline requirements set in collections system. - To manage portfolio appropriately towards target setting. - To...

  • Pembantu Tadbir Kewangan

    2 weeks ago

    Pandan Jaya, Malaysia IZDIHAR SOLUTION SDN BHD Full time

    List-ID: 97822081Today 16:50 **Job Description**: - KEMASUKAN SEGERA !!!! SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Tiada had umur - Untuk semua lepasan PMR / SPM / DIPLOMA / DEGREE - Baru habis belajar dan tiada pengalaman bekerja juga boleh di terima bekerja di sini - Training di sediakan secara percuma untuk semua staff SKOP KERJA: - Office...