Customer Service

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

**Location: Jaya One** **Working time: 9am - 6pm** **Position: Customer Service** **DESCRIPTIONS** - You will be responsible for interacting with customers to handle inquiries, complaints, and feedback in a courteous and professional manner. - You will need to always maintain a positive and helpful attitude, ensuring that the customer feels values and their...

Identify and address customer needs, with a goal of total satisfaction - Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers - Meet customer-service department sales targets, generating leads when opportunities arise - Follow company guidelines and procedures for...

**JOB VACANCY CUSTOMER SERVICE** **COMPANY NAME** : Allan Chan Enterprise **LOCATION** : Menara Amcorp, 11-09, Amcorp Tower, Pusat Perdagangan, 18, Persiaran Barat, 46050 Petaling Jaya, Selangor **POSITION** **:CUSTOMER SERVICE/DATA ENTRY** **QUALIFICATION**: - Experience 3-5 working experience in customer service - Age 35-40 years old **CONTRACT**: 4...

**RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...

**RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...

**Responsibilities**: - ** Service Network Development and Management**: Develop strategies to expand and improve the service network, maintain strong relationships with service providers, monitor their performance, and resolve any issues to enhance service quality. - ** Spare Parts Management**: Oversee inventory and procurement of spare parts, ensuring...

**Position Title: Customer Support Executive III** **Industry: Airlines/Aviation** **Location: Petaling Jaya** **Responsibilities**: - Key account for assigned customers - Manage customers' account - Provide reliable information to customers - Monitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contracted TAT - In case of...

__ We are seeking a skilled and dedicated Customer Service Assistant to join our dynamic team. As a Customer Service Assistant, you will be responsible for providing exceptional service and support to our valued customers. This position requires strong communication skills, a passion for fashion, and a commitment to delivering an outstanding customer...