Elder Care Center Manager
5 months ago
The Elder Care Center Manager is responsible for the efficient and effective operation of the elder care facility, ensuring high-quality care and services for residents. This position involves overseeing staff, managing budgets, maintaining compliance with regulations, and fostering a supportive and enriching environment for residents.
**Responsibilities**:
**1. Administrative Oversight**:
- Develop and implement policies and procedures to ensure smooth daily operations of the center.
- Maintain accurate records and documentation related to residents, staff, and facility operations.
- Handle administrative tasks such as scheduling, payroll, and budget management.
- Coordinate with other departments and external stakeholders to meet the needs ofresidents.
**2. Staff Management**:
- Recruit, hire, train, and supervise staff members, including nurses, caregivers, and administrative personnel.
- Provide ongoing training and professional development opportunities for staff.
- Conduct performance evaluations and address any issues or concerns promptly.
- Foster a positive work environment that promotes teamwork, communication, and respect.
**3. Quality of Care**:
- Ensure that residents receive high-quality care and support tailored to their individual needs.
- Implement programs and activities to promote physical, mental, and emotional well-being among residents.
- Monitor resident satisfaction and address any complaints or concerns in a timely manner.
- Collaborate with healthcare professionals to coordinate medical care and services for residents.
**4. Compliance and Regulation**:
- Stay informed about relevant laws, regulations, and industry standards governing elder care facilities.
- Ensure compliance with all regulatory requirements, including licensing, safety, and sanitation standards.
- Conduct regular inspections and audits to maintain quality assurance and regulatory compliance.
- Address any deficiencies or areas of non-compliance promptly and effectively.
**5. Financial Management**:
- Develop and manage the annual budget for the elder care center, including revenue projections and expense allocations.
- Monitor financial performance against budgetary targets and implement cost-saving measures when necessary.
- Review billing and invoicing processes to ensure accuracy and timeliness.
**6. Community Relations**:
- Build and maintain positive relationships with residents, families, and the broader community.
- Serve as a liaison between the elder care center and external stakeholders, including government agencies, healthcare providers, and advocacy groups.
- Participate in community outreach and educational initiatives to raise awareness about elder care issues and resources.
**Job Requirement**:
- Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred).
- Previous experience in a leadership role within a healthcare or elder care setting.
- Strong knowledge of regulatory requirements and best practices in elder care.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to multitask, prioritize tasks, and work effectively under pressure.
- Compassion, empathy, and a genuine commitment to improving the lives of elderly individuals.
**Work arrangements**
5 days a week, 9am to 6pm, Public holidays off
**Travelling Requirements**
Yes, you are required to travel between 3 branches from time to time
**Job Benefits**
- Performance Bonus
- Free Snacks Coffee / Tea
- Additional allowances and benefits to be discussed during job interview
**Job Types**: Full-time, Permanent
Pay: RM5,000.00 - RM8,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kuchai Lama: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- What is your notice period? (REQUIRED)
- What is your last drawn salary? (REQUIRED)
- What is your expected salary? (REQUIRED)
- Do you have a minimumof 1 year of experience in a leadership role from the industry of a healthcare or elder care setting?
- Do you have a minimum qualification of a Degree in healthcare administration, business management, or a related field?
- Do you have strong knowledge of regulatory requirements and best practices in elder care?
- Do you have compassion, empathy, and a genuine commitment to improving the lives of elderly individuals?
- Are you able to perform the following as listed in the job description?
1. Administrative Oversight
- 2. Staff Management
- 3. Quality of Care
- 4. Compliance and Regulation
- 5. Financial Management
- 6. Community Relations
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