Quality Assurance Mandarin Speaker Up to 5k Wfh

**Role Description** - Conduct regular evaluations of Customer Service to measures their proficiency in handling player inquiries, resolving issues, delivering exceptional service. - Provide constructive feedback to agents to enhance skills and performance. - Ensure that customer service operation comply with all the relevant regulatory requirement and...

职位描述: 行业：医疗与健康 询问可能涉及与医生进行常规全科医生检查、紧急911呼叫等 支持美国和加拿大市场 方式：仅口语（无需打字或阅读） 媒介：视频和音频（提供制服） 英语水平：B2 - C1 普通话/粤语水平：3 - 5 SPM及以上学历可接受。 薪水：RM4700 - RM5700 +...

**We are hiring for Quality Assurance (Mandarin Speaker) - Fully Work From Home** **Key Responsibilities**: - Conduct regular evaluations of CS representatives to measure their proficiency in handling player inquiries, resolving issues, and delivering exceptional service. - Provide constructive feedback to agents to enhance their skills and performance. -...

We are hiring for Quality Assurance (Mandarin Speaker) - Fully Work From Home **Key Responsibilities**: - Conduct regular evaluations of CS representatives to measure their proficiency in handling player inquiries, resolving issues, and delivering exceptional service. - Provide constructive feedback to agents to enhance their skills and performance. -...

Must at least have a Diploma and **1 year experience in finance/accounting**. - Hybrid job type (WFH & WFO) - Day shift 9am - 6pm - Mon - Fri - Near Public Transport (KL Sentral) - English & Mandarin Speaker **WHAT YOU NEED TO DO** - Securing revenue by verifying and posting receipts. - Collecting payment information and performed allocation in finance...

**You can work anywhere from home in Malaysia (including Sabah or Sarawak) as long as your personal work place equipped with strong wifi connection. This role is to work on live translation to the company/hospital/organization in US.** **Responsibilities**: - Renders correct concepts and meanings between Mandarin/Cantonese and English following complexity,...

Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...

The Chat Support Representative - Mandarin Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Mandarin. The representative will work closely with team members to...

**Salary: RM3500-RM4500** **Language Allowance: RM500 per month** **Other allowance: RM100 per week** **Work Location: Nu Sentral, KL** **Working days: 5 Days, 2 days off** **Shift: Rotational shift** **Job Duties**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer...

**WE ARE LOOKING FOR CANDIDATES WITH FLUENT ENGLISH WITH MANDARIN OR FLUENT ENGLISH WITH CANTONESE LANGUAGE PROFICIENCY!!!!** **Job Summary**: The Language Interpreter is responsible for handling Live Calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of Mandarin / Cantonese, and English. It...

*Working visa + relocation package will be provided Position: Customer Service Associate - Mandarin Speaker Location: Kuala Lumpur, Malaysia (WFH during 3 months probation) Working Hours: Rotating shifts, 24/7 coverage **Salary**: RM6,000 - RM8,000 (basic) + Overtime Pay + Night Shift Allowance **Responsibilities**: - Perform tasks in accordance with key...

**Requirements** - Proven experience in quality assurance within a call center or customer service environment is required, with a focus on both voice and non-voice channels - Strong understanding of call center operations, customer service best practices, and multi-channel support dynamics. - University education or diploma, preferably in a related...

Salary: RM2,300.00 - RM3,500.00 EXCLUSIVE PERKS: A full scholarship awaits those who do not possess the highest Mandarin teaching certification. **Responsibilities**: - To teach and train Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and making notes of how well students...

You will perform daily system audits, error analysis, and weekly feedback on moderation quality. - You will be responsible for content review to ensure content quality and community ecological security. - You will review appeals from moderation teams, and generate weekly blind moderation reports. **Salary**: RM4,800.00 - RM5,200.00 per hour Schedule: -...

**Position Overview**: We are currently seeking a motivated and fluent Mandarin speaker to join our team as a Bilingual Chat Support Representative. In this role, you will be responsible for delivering exceptional customer service and technical support to our Mandarin-speaking clients through various digital channels, primarily chat. **Key...

**(Language Interpretor)** Industry : Medical & Health Enquiries could be regarding regular GP check ups with doctor, emergency 911 calls, etc Supporting US & Canada market Support : Speaking only (no typing or reading) Support Medium : Video and Audio (standard uniform provided) English Proficiency : B2 - C1 Mandarin/Cantonese Proficiency : 3 -...

**JOB DESCRIPTION**: - Meet the Minimum Skills Requirements as a monitor. - Assess the quality and accuracy of the calls monitored, including financial and compliance accuracy. - Provide feedback to the Analysts. - Provide feedback to the Trainers (as appropriate) - Implement process / analyst corrective action as required. - Generate the accuracy scores...

**Key Responsibilities** - Implement quality assurance policies and procedures to ensure compliance with applicable regulations and standards. - Support all aspects of the Quality Management System including updating QMS manuals, SOPs and forms, conducting internal audits, and follow-ups on NC/CAPA. - Investigate and resolve quality issues, including...

Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...

**WE ARE LOOKING FOR CANDIDATES WITH FLUENT ENGLISH WITH MANDARIN OR FLUENT ENGLISH WITH CANTONESE LANGUAGE PROFICIENCY!!!!** **Job Summary**: The Language Interpreter is responsible for handling Live Calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of Mandarin / Cantonese, and English. It...