Tour Operation Officer

3 days ago


Shah Alam, Malaysia Mr Chief Sdn. Bhd Full time

To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries.
- Book transportation, make hotel reservations and collect payment
- Execution of paperwork (from quotation, reservation, payment follow up to invoicing).
- Liaise with tour guide, handling claim etc
- Deal with occurring travel problems, complaints or refunds
- Onsite visit when necessary.
- Tour research and itinerary setup.
- Providing administrative support to Travel Consultants at all levels, including the design of itineraries and proposals, bookings and supplier and product knowledge gathering;
- Supporting travel/general sales operational needs of the Company,

**Requirements**:

- Required language(s): Speaking & writing in Malay & English.

**Extra Languages**:Hindi,Punjabi ,Chinese know also good.
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Willing to travel when necessary.
- 21 - 35 yrs old

**Salary**: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)


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