Executive - Outlet Support Excellence

2 months ago

Subang Jaya, Malaysia Trendcell Sdn. Bhd. (Jaya Grocer) Full time

**About Jaya Grocer**:
Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

**Our Vision**:
Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “_**I can get what I want whenever I need it”. **_We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

**Our Mission**:

- Provide a diverse variety of **High Quality** and **Fresh Produce**:

- Offer attractive **Best Value Pricing**:

- Ensure customers have the **Best Shopping Experience**:

- To grow the business through successful **Collaboration **and **Partnerships**:

- Practice the **Values** of Jaya Grocer every single day

**Our Values**:

- Teamwork
- Trust
- Integrity
- Customer Satisfaction
- Growth

**Get to know the role**:
Responsible for ensuring that assigned department achieve the performance goals set by the company for the new opening branch / branch performance improvements.

**Key Responsibilities -**

**For New Opening Branch**:

- Be the head of the assigned department and assist the Manager - Operations Support as well as the Store Manager in all matters pertaining to the department until the opening of the new branch.
- Responsible for providing training and coaching for each employee in the assigned department following the company SOP so that they can carry out their duties and tasks.
- Recommend / implement operational improvement plans to improve employee performance.
- Compile and record keeping all Operations rules & regulations and SOP practise accordingly.
- Coordinate and arrange the team for new outlet set up and existing outlet support.
- Conducts team meetings to update members on best practices and continuing expectations.

**For Existing Branches (Performance Improvements)**
- To conduct an audit / visit of the branch in the assigned section as directed by the Manager - Operations Support.
- Ensures that each employee is efficient in carrying out their duties following the company's SOP.
- Retrain staff as needed and recommend other training required by the staff (working with the training division).
- Recommend / implement operational improvement plans to improve employee performance.
- Make a full report on the performance of the assigned department at the branch and notify the Manager - Operations Support / Management.
- Responsible for updating the Operation's SOP for the assigned department.
- Any other assignment that may be assigned from time to time.

**You should have**:

- Diploma or Degree in Business Administration or related field.
- Minimum 1-2 years’ experience in an administration / secretarial role
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Good computer literacy (MS Office, Excel, PowerPoint)
- Willing to travel outside of KL & Selangor for new outlet projects.
- Proficient in written and spoken Mandarin, English and Bahasa Melayu.

**Salary**: From RM3,500.00 per month

  • Executive - Outlet Support Excellence

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Trendcell Sdn. Bhd. (Jaya Grocer) Full time

    About Jaya Grocer:Jaya Grocer is an affiliate of Grab, Southeast Asia's leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and...

  • Outlet Manager

    6 days ago

    Subang Jaya, Malaysia Binq Dessert Sdn Bhd Full time

    As an outlet manager in Binq, your job scope involves overseeing all aspects of operations for our outlet. Here are the key responsibilities and duties associated with this role: **Food and Beverage Service Standards**: - Establish and enforce high standards for food quality, presentation, and service delivery. - Train and supervise staff to ensure...

  • Outlet Area Manager

    2 weeks ago

    Subang Jaya, Malaysia Berry's Cake House Sdn Bhd Full time

    Report to Operation Manager - At least with 3-5 years working experience in Manager level at the Bakery, Food & Beverage industry. Preferably Supervisor specializing in Food/Beverage/Restaurant Service or equivalent. - Experience in overseeing outlet(s), cost & budget planning. - Manage and assume overall responsibility for the success of their branches by...

  • Outlet Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Binq Dessert Sdn Bhd Full time

    As an outlet manager in Binq, your job scope involves overseeing all aspects of operations for our outlet.Here are the key responsibilities and duties associated with this role:Food and Beverage Service Standards: Establish and enforce high standards for food quality, presentation, and service delivery. Train and supervise staff to ensure adherence to food...

  • Outlet Manager

    2 months ago

    Subang Jaya, Malaysia AIO HOME SDN BHD Full time

    SUMMIT MALL USJ SUBANG Kami mencari outlet manager - mengendalikan tugas operasi cawangan harian termasuk menguruskan pasukan jualan dan melaksanakan strategi jualan dan pemasaran. Gaji: RM2,500.00 - RM4,500.00 sebulan We are looking for outlet manager - handling daily branch operation tasks including managing sales team and execute sales and marketing...

  • Outlet Manager

    4 days ago

    Subang Jaya, Malaysia AIO HOME SDN BHD Full time

    SUMMIT MALL USJ SUBANG Kami mencari outlet manager - mengendalikan tugas operasi cawangan harian termasuk menguruskan pasukan jualan dan melaksanakan strategi jualan dan pemasaran. Gaji: RM2,500.00 - RM4,500.00 sebulan We are looking for outlet manager - handling daily branch operation tasks including managing sales team and execute sales and marketing...

  • Outlet Manager

    3 weeks ago

    Subang Jaya, Malaysia AIO HOME SDN BHD Full time

    SUMMIT MALL USJ SUBANG Kami mencari outlet manager - mengendalikan tugas operasi cawangan harian termasuk menguruskan pasukan jualan dan melaksanakan strategi jualan dan pemasaran. Gaji: RM2,500.00 - RM4,500.00 sebulan We are looking for outlet manager - handling daily branch operation tasks including managing sales team and execute sales and marketing...

  • Outlet Area Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Berry's Cake House Sdn Bhd Full time

    Report to Operation Manager At least with 35 years working experience in Manager level at the Bakery, Food & Beverage industry. Preferably Supervisor specializing in Food/Beverage/Restaurant Service or equivalent. Experience in overseeing outlet(s), cost & budget planning. Manage and assume overall responsibility for the success of their branches by...

  • Outlet Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia AIO HOME SDN BHD Full time

    SUMMIT MALL USJ SUBANGKami mencari outlet manager- mengendalikan tugas operasi cawangan harian termasuk menguruskan pasukan jualan dan melaksanakan strategi jualan dan pemasaran.Gaji: RM2, RM4,500.00 sebulanWe are looking for outlet manager- handling daily branch operation tasks including managing sales team and execute sales and marketing...

  • Outlet Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Jardin Coffee & Tea Full time

    Requirements Possess at least a Diploma/Certificate in F&B/ Hospitality Management/ Culinary schooling with 2 years of working experience in the related field. A team player with good leadership and interpersonal skill. Articulate and able to communicate effectively across all functions and levels. Able to adapt to organizational changes and able to work...

  • Outlet Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia AIO HOME SDN BHD Full time

    SUMMIT MALL USJ SUBANGKami mencari outlet manager- mengendalikan tugas operasi cawangan harian termasuk menguruskan pasukan jualan dan melaksanakan strategi jualan dan pemasaran.Gaji: RM2, RM4,500.00 sebulanWe are looking for outlet manager- handling daily branch operation tasks including managing sales team and execute sales and marketing strategies.Salary:...

  • Marketing Executive

    2 weeks ago

    Subang Jaya, Selangor, Malaysia FURNITURE OUTLET CENTRE SDN BHD Full time

    Assist in the formulation of strategies to build a lasting digital connection with consumers Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.) Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness Be actively involved in SEO efforts (keyword, image optimization...

  • Customer Excellence Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia AbbVie Full time

    Company DescriptionMajor Responsibilities: Core Role:_ Guide, monitor and develop strategies aiming to improve business and planning/execution processes across all brands and functions. This will involve working closely with the business leaders and playing a true business partnering role to continuously improve the organization to be more patient centric...

  • Outlet Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia The Humble Food Company Full time

    Oversee outlet's daily operational business functions which covers the Front of House and Kitchen activities Responsible to drive daily, weekly and monthly sales performance as per the targets set by the Management Assist and analyse profitability statements provided by Management Manpower Planning for restaurant team and take charge of hiring, training,...

  • Outlet Manager

    4 weeks ago

    Subang Jaya, Malaysia Jardin Coffee & Tea Full time

    **Job Summary**: The Outlet Manager is responsible for the efficient and profitable operation of the Jardin Coffee & Tea outlet to which he/she is assigned and will fulfil any other duties assigned by the Operation Manager. **Responsibilities**: - Maintain a profitable and reputable outlet, execute product & sales promotion, draft/arrange staff schedule,...

  • Marketing Manager

    3 weeks ago

    Subang Jaya, Malaysia Executive Compass Full time

    Objectives: - The Marketing Manager will report to the local Managing Director for Southeast Asia and a matrix reporting to Global Marketing Function in the headquarters to ensure that all marketing activities are delivered on time and budget and are of commercial focus with measurable return of investments. - Key success factor to the role is the ability...

  • Commercial Excellence Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Nestle Operational Services Worldwide SA Full time

    Location: Petaling Jaya, MalaysiaCompany: Nestlé Malaysia (Nestle Health Science)Full-timeBachelor's Degree8+ years of experiencePosition SummaryAs a Commercial Excellence Manager (Malaysia & Singapore), you are to contribute to the achievement of the sales and profit objectives by assisting the market with Valuing and Targeting the right...

  • Admin Outlet

    2 weeks ago

    Subang Jaya, Selangor, Malaysia CCW Infinite Sdn Bhd Full time

    Job Position: Admin Outlet (Ladies Only)Job Location: Nova Autocare (PJ) Sdn Bhd, Jalan SS24/2, Taman MegahWorking Mode: On-SiteJobs & Responsibilities: You are to report your work and duties to your Branch Supervisor and Branch Manager. You are required to greet customers when entering or leaving the outlet. Please assists the customer for the Google Review...

  • Assistant Outlet Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Hujan Rimba Desserts Sdn Bhd Full time

    Be part of Purple Monkey & Pasta OHSEM brand of delicious frozen cheesecakes and pasta cafe and join a great team creating happy experiences for every customer and celebration.Purple Monkey & Pasta OHSEM are in 7 locations in Seapark PJ, Puchong, Kuchai Lama, Subang Jaya, Setapak KL, Damansara Perdana and AmpangWe are looking for a dynamic team member to...

  • Outlet Manager for Ppf, Coating

    1 week ago

    Subang Jaya, Malaysia Autobarn Automotive Solutions Sdn Bhd Full time

    **About Autobarn**: Autobarn is a leading provider of automotive solutions and aesthetics services, catering to a diverse range of cars. With a commitment to excellence and innovation, we specialize in Paint Protection Film (PPF), coating, and tinting services to enhance both the appearance and longevity of vehicles. **Position: Outlet Manager** We are...