Clinical Specialist

5 months ago


Petaling Jaya, Malaysia Solventum Full time

**Job Description**:
The incumbent will contribute to, and support the business unit to achieve sales targets, goals and objectives of the Solventum Dental Division (DSD) business plan, via successful execution of the Marketing and Scientific Affairs & Education (SA&E) plans.

Provide specialised clinical support and education to business teams and oral healthcare professionals for all current Dental Solutions Division’s (DSD) focus portfolios for Restorative Dental Materials, Prosthodontics, Orthodontics and Disease Management Range and across private, government and universities segments in Malaysia (MY).

Job Responsibilities
- Responsible for extending technical and clinical support for the division
- Work with Division Sales Leader to regularly assess, enhance and maintain Solventum Sales Teams & Channel partners’ Sales Teams’ capability to recommend Solventum clinical solutions to Health Care professionals.
- Takes an active role as an educator to dentists, dental assistants, dental students to promote best practices in the field of Oral Care.
- Conduct dental product training for all DSD business personnel, relevant channel partner personnel, and customers/end users (private, government and university segments)
- Instrumental in the division's New Product Introduction programs ensuring successful commercialization of all new products.
- Work closely with Activation Marketer for any product trials
- To assist SA&E Manager in dental specific troubleshooting, quality issues (CFR) and general Q&A
- Field work with Solventum OCSD and channel partners’ sales teams.
- The position will report to the Division Manager of Solventum Dental Solutions Division.

**Requirements**:

- Minimum 3 years experience as a clinician and/or industry representative within the dental industry
- Must have in depth knowledge of dental products and procedures
- Demonstrated experience in leading projects or taking on training/leadership responsibilities in current role
- Good general understanding of dental business
- Demonstrated experience with planning and executing product launches, including working with Sales, Marketing and Product Management.
- Demonstrated ability and experience coaching other representatives on product and procedural knowledge and on engaging customers on a clinical level
- Must have effective oral, written and presentation communication skills
- Ability to work in collaborative and independent work situations and environments with mínimal supervision
- Ability to remain calm and receptive in fast paced situations
- Must have excellent analytical and problem solving skills

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