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Assistant F&b Supervisor
2 weeks ago
Responsibilities:
- Ensure quality of food & service comply with established standards.
- Direct and supervise daily operations.
- Perform random checks on food quality and service standard.
- Analyze existing internal systems and recommending on improvement are required.
- Resolve operational and/ or personnel problem referred.
- Oversee scheduling and administration of duty rosters.
- To do daily stock take as required on every shift.
- Participate all the Food & Beverage meeting and promotion.
- Taking reservation for Fit or Group.
- Provide feedback on customer complaints.
- To do monthly inventory for all equipment and linens.
- To improve the Service standard required by management from times to times.
- Handling guest complain, self discretion within general framework and guidelines
of hotel policy and procedure.
- Staff disciplinary procedure within guidelines of company rules and regulations.
QUALIFICATION:
a) Skills Required
- Certificate/Diploma in Hospitality Management or any specialising in Food and Beverage Management or any relevant working experience.
- Excellent customer service and food and beverage service skills.
- Well developed computer skills particularly in the use of MS Office.
- Good trainer, able to facilitate at all levels.
- Fluent English - written and spoken.
b) Work Experience
- Minimum one to two years work experience as Captain or Asst Supervisor in a hotel or similar large restaurant complex
- Essential prerequisite is experience in the Hotel, Restaurant or Travel industry
**Job Types**: Full-time, Permanent
**Salary**: From RM1,800.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Food service: 1 year (preferred)
- F&B Management: 1 year (preferred)
License/Certification:
- Food Handling (required)
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