Vip Customer Service

4 weeks ago


Kuala Lumpur, Malaysia Ola Technologies Sdn Bhd Full time

**Responsibilities**:

- Utilize WhatsApp and other channels to gather contact information of lost users and add them back to the platform
- Initiate and maintain contact with users through various means, such as voice communication, daily chat, and game interaction, to enhance user activity and loyalty
- Daily maintenance and tracking of user interactions, guiding users to actively engage and consume on the platform, and collecting feedback on user needs
- Efficiently implement service policies and processes for users according to work requirements

**Requirements**:

- Proficiency in Mandarin as the working language
- Strong social and communication skills
- Proficient in basic office software; proactive in work
- Familiarity with the local internet and entertainment industry market, especially in social media, live broadcasting, and other pan-entertainment products
- Strong business acumen, goal-oriented, and self-motivated individuals preferred

**Working Arrangements**
- Monday to Friday
- 1pm to 9pm
- Accessible by Public Transport

**Benefits**
- Transportation Allowance
- Meal Allowance
- Afternoon Tea
- Team Building
- Birthday Gift
- Insurance
- Annual Leave

Pay: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Meal allowance

Schedule:

- Afternoon shift

Supplemental pay types:

- Commission pay

Application Question(s):

- What is your expected salary?

**Language**:

- Mandarin (required)


  • Vip customer service

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ola Technologies Sdn Bhd Full time

    Job summaryContact users through Whats APP and other methods Maintain contact with VIP users to increase activity and loyalty Daily maintenance and tracking of VIP usersJob seniority: mid-to-senior levelResponsibilities Contact users through Whats APP and other methods Establish and maintain contact with VIP users Increase VIP user activity and loyalty Daily...

  • Manager, Vip Services

    4 weeks ago


    Kuala Lumpur, Malaysia Elabram Full time

    Job Description Assists the Senior Manager in developing standards, policies and procedures for the accomplishment of department objectives. Maintains policies and procedures that ensure guest complimentaries are issued in accordance with the casino’s guidelines and system of internal controls. Supports the regional VP of VIP Business Development in...


  • Kuala Lumpur, Malaysia BingX Full time

    **About BingX** - One of the head cryptocurrency exchanges! - An international digital service financial institution with branch offices in North America, Canada, the EU & Singapore. - One of the top 10 cryptocurrency trading platforms! - A crypto social trading exchange that offers spot, derivatives and copy trading services to more than 100 countries...


  • Kuala Lumpur, Malaysia The Pearl Kuala Lumpur Full time

    PURPOSE To attend to all telecommunications of guests from inside and outside the hotel. DUTIES & RESPONSIBILITIES - To report for duty punctually in complete uniform with well grooming and name tag at all times. - To operate the switchboard in accordance with the department’s operational standards. - To answer telephone calls promptly, clearly and in a...


  • Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Mandatory Requirements: Telco Network complaints handling. Required experience: - Minimum 3 years in Telecommunication Industry - Experience in managing network quality and performance. - Familiarity in 2G, 4G and 5G technology - Relevant education and certification **Responsibilities**: - Customer complaint management & handling - analysis, resolution &...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...


  • Kuala Lumpur, Malaysia The Pearl Kuala Lumpur Full time

    PURPOSE To attend to all telecommunications of guests from inside and outside the hotel. DUTIES & RESPONSIBILITIES - To report for duty punctually in complete uniform with well grooming and name tag at all times. - To operate the switchboard in accordance with the department’s operational standards. - To answer telephone calls promptly, clearly and in a...


  • Kuala Lumpur, Malaysia J&T Express (Malaysia) Sdn Bhd Full time

    Responsible for the development and management of VIPs (retail/walk-in customers, VIP customers); - Responsible for lost VIP management; - Responsible for statistics and analysis of VIP’s data; - Responsible for the planning and promoting VIP market activities; - Responsible for APP membership marketing; - Responsible for statistics and analysis of retail...


  • Kuala Lumpur, Malaysia The Pearl Kuala Lumpur Full time

    PURPOSE To attend to all telecommunications of guests from inside and outside the hotel. DUTIES & RESPONSIBILITIES - To report for duty punctually in complete uniform with well grooming and name tag at all times. - To operate the switchboard in accordance with the department’s operational standards. - To answer telephone calls promptly, clearly and in a...


  • Kuala Lumpur, Malaysia IBIS KUALA LUMPUR CITY CENTRE Full time

    **Job Description**: - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary - Welcome guests on arrival, register and issue room keys according to departmental standards and procedures - Ensure that members consistently...

  • Customer Service

    6 days ago


    Kuala Lumpur, Malaysia Five Leaf Clover Technology (Malaysia) SDN. BHD. Full time

    The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia Nilfisk Sdn Bhd Full time

    **Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...

  • Customer Service

    1 month ago


    Kuala Lumpur, Malaysia KLINIK MEDILOVE KEPONG Full time

    **Customer Service Requirements**: - Strong verbal communicator - Willing to learn & treat patients with care - Experience is preferred. Inexperienced is still welcome as training will be provided. **Customer Service Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia MP GROUP Full time

    **Summary: Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.** 1. Generate sales leads that develop into new customers. 2. Identify and assess customers' needs to achieve satisfaction. 3. Interact with new/existing customers on behalf of organizations by...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia GOIP 365 BIZ SDN BHD Full time

    **Job Highlights** - Allowance - Strategic Working Location - Near to public transportation hub. - Good working culture and environment. Customer service representatives love to communicate with people and proactively solve issues. Always listen to customer concerns, answer customer questions, and provide information about the company's products and...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Communicating with customers through various channels. - Ensure customer satisfaction and provide professional customer support - Acknowledging and resolving customer complaints. - Must be fluent in English and Malay **Job Type**: Contract Contract length: 6 months **Salary**: RM2,100.00 - RM2,300.00 per month Schedule: - Rotational...

  • Customer Service

    1 month ago


    Kuala Lumpur, Malaysia GMS Full time

    **Position ** : Customer Service **Location** : KL Eco City, Bangsar **Salary** : RM 2,500 - RM 3,500 **Working Hours** : 10.00am - 7.00pm (Monday, Wednesday, Friday) : 10.00am - 8.00pm (Tuesday and Thursday) : 10.00am - 3.00pm (Saturday) **Responsibilities**: - Monitor and ensure Feedback and replies are prompt to customer inquiries in a professional...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia UTOPIA HOLDING SDN.BHD Full time

    **Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia Asian Famous Tours & Travel Sdn. Bhd. Full time

    Customer Experience team drives one of our core values "Out serve Our Customers" and provide support to in-country business units and a wide range of verticals Promoting ease to our driver partners and passengers in customer support transactions focusing on quality and customer satisfactions Get to know the Role: - Guide our drivers and passengers in using...