![AEON CO. (M) BHD](https://media.trabajo.org/img/noimg.jpg)
Customer Care Assistant
7 days ago
**A)** **KEYS RESPONSIBILITIES**
**- Handle and entertain all the walk, call and write in customers queries or voices**
**- Announce the daily important information to the customers**:
- Attend the daily briefing with Customer Service Supervisor and get the update details on**:
- Carry out the daily update and housekeep all the forms for the services at the Information Counter**:
- Check and prepare the condition of the Information Counters 30 minutes before the opening of the mall**:
- Compile the customers and tenants’ voices**
**- To sell & keep proper record for any services or business transactions at Information Counter**:
- Operate the carpark cash register and handle all carpark related issues. Ex: Ticket Loss, Damaged Items, etc.**
**- Visit tenants and check Internal Building Facilities (Ex: Benches, Public Phones, etc) during the overlap working hours**:
- To assist promotion or customer service supervisor or officer in handling promotion activities**
**B)** **JOB SPECIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES)**
1. Outgoing personality (Looks happy and fun to talk)
2. High discipline, motivation, willing to learn and listen.
3. Tough and can handle difficult shoppers.
4. Friendly and good Public Relation skill (sharp word and soft tone).
Pay: From RM1,500.00 per month
**Benefits**:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Afternoon shift
- Day shift
- Holidays
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Expected Start Date: 07/01/2024
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