Assistant Duty Manager

1 week ago

Kuala Lumpur, Malaysia Malaysia Airlines Full time

**Job Title**:
Assistant Duty Manager

**Report To**:
Duty Manager

**Department**:
OPS - Operations Planning

**Role Purpose**:
Assume full control and monitoring of all flight movements and ground operations affecting corporate OTP and support Duty Manager to execute immediate service recovery tactical plans in a cross functional manner across all operating departments at the most cost-effective and efficient manner

**Key Accountibility**:
Diligent monitoring of all flight movements and ground operations at KUL and stations and to initiate immediate recovery tactical plans for any flight disruptions by all recovery process including immediate information blast

Constant engagement with respective departments on all operating matters responding to recovery timeline following disruptions by initiating revised service schedules, aircraft swaps, revised crew operating pattern and passengers connections.

Responsible for all aircraft tail allocations for all flights on D-2 basis, including aircraft swaps, assignments, simulation as instructed by Duty Manager and accountable for all flights movement data updates including delay reasons and codes are accurately updated in FMCS system.

Coordinate and implement adhoc charter, relief and positioning flight arrangements, commercial or emergency situation as and when flights need to be activated in D-2 basis.

Assists Head of Operations Planning in operational and administration duties including ORM, regular engagement with external parties, staff rostering matters, projects as and when required

**Qualification**:
Degree - Degree in any related field preferably in Operations.

**Work Experience**:
2 years in Operation

**Skills & Knowledge**:
Wide knowledge in Operations departments in Airline/Airport/Station Management/Terminal Centre Operations is an advantages

Analytical decision making with integrity, leadership skill, organizational skill, time management and stress management.

Strong interpersonal and communication skills with effectively communicate in english, both writing and verbal.

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