Case & Client Manager
1 week ago
*Alphabet Managed Solutions Sdn
hd* is working with a global legal tec
ology app
- ation firm s
- ing customer service backgr
und profe
- onals to assist
lobal clients on variou
- omplicated a
cations. This position of ‘
- se and Client Manager*’ acts as the major point of contact and support for our inter
tional cli
- s. This position requ
es you to instruct, as
- t, and communic
with clients to prepare all the
- Bachelor's degree and at least 1 year of experience in customer service/client management/paralegal (or related fields)
- Strong attention to detail and great time management
- Outstanding client service professionalism
- High degree of self-motivation and ability to work independently under tight deadlines
- Excellent English reading and writing skills (MUET Band 4 or IELTS 7.5 and above)
- Ability to work in a fast-paced environment to manage complex and dynamic demands.
- Proficiency in Mandarin (reading and writing) is a plus *Tasks & responsibilities*
- Evaluate client background and provide suggestions that best fit individual client's needs and goals before processing their cases
- Review multiple types of documents and evidence and provide instruction and feedback
- Parking
- Yearly bonus (Performance-based) Job Types: Full-time, Permanent Pay: RM5,500.00 - RM6,500.00 per month Benefits:
- Free parking
- Opportunities for promotion Schedule:
- Monday to Friday Supplemental pay types:
- Yearly bonus Ability to commute/relocate:
- Mont Kiara: Reliably commute or planning to relocate before starting work (required) Education:
- Bachelor's (required) Willingness to travel:
- 100% (required) Expected Start Date: 09/01/2024
-
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