Tele Marketing/customer Service
2 days ago
**Key Responsibilities/ Duties**
1. Responsible to undertake the total sales administrative functions, in support of the
Sales team.
2. Undertake the Sales Order cycle, such as preparing and processing sales orders,
delivery orders, purchase orders and invoicing.
3. Undertake other order transactions related to loaned units meant for demonstration,
samples, returns, warranty, etc. as and when necessary.
4. Ensure delivery is effected based on customers’ requests.
5. Prepare and update delivery status for submission to customers based on order
confirmation from suppliers.
6. Liaise and follow up with suppliers on delivery enquiries, order status, and other
matters.
7. Follow up with the internal purchasing team on delivery status.
8. Ensure prompt delivery of goods.
9. Ensure customers are provided with the necessary documents, such as packing lists, upon delivery of goods.
10. Handle and follow up with telephone enquiries.
11. Maintain a high level of cooperation and teamwork with the Sales team.
12. Handling of all for our processes necessary documentation (Customer P/O, S/O, D/O).
**Job Requirement**
- Minimum diploma/degree qualification.
- At least 3-5 years’ of working experience in sales and customer service administration.
- Good command of English and local languages (Mandarin would be an additional advantage)
- Computer literate and proficient in Microsoft Office (Word, Excel, Powerpoint).
**Job Types**: Full-time, Part-time
**Salary**: Up to RM2,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales and Customer Service: 1 year (required)
- Tele-marketing: 1 year (preferred)
**Language**:
- Mandarin (preferred)
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