Production Support
3 weeks ago
**TITLE: SENIOR SOFTWARE ENGINEER (PRODUCTION SUPPORT, THAI SPEAKING)**
**Job Summary**:
- Point of contact for IT and Business stakeholders
- Closely work with Offshore team in driving continuous improvements in reducing debts thru problem management framework and implementation of automation solutions
**Key Responsibilities**:
- 10 Years of experience in IT industry with 4-6 year experience in Production support engagements
- Experience in managing stakeholders with consultative style of communication when addressing issues and solutions.
- ITIL Process exposure for Service Management - incident management, problem management, change management, etc
- Good technical background on.Net or any other software / programming languages
- Good knowledge and skill in database such as MSSQL, DB concepts
- Good knowledge in API, webservices and other integrations technologies
**Job Requirements**:
- Technical Skills: Angular 13,Dot Net, Web API, Type Script, JQuery, Azure with AKS
- Point of contact for IT and Business stakeholders
- Closely work with Offshore team in driving continuous improvements in reducing debts thru problem management framework and implementation of automation solutions
- 10 Years of experience in IT industry with 4-6 year experience in Production support engagements (ITIL V4 Certification)
- Experience in managing stakeholders with consultative style of communication when addressing issues and solutions.
- ITIL Process exposure for Service Management - incident management, problem management, change management, etc
- Good technical background on.Net or any other software / programming languages
- Good knowledge and skill in database such as MSSQL, Azure Storage Explorer, DB concepts
- Good knowledge in API, webservices and other integrations technologies
- ITIL V4 Certification
- Insurance Domain Certification
**Qualifications**:
- 10 Years of experience in IT industry with 4-6 year experience in Production support engagements (ITIL V4 Certification)
Pay: RM13,000.00 - RM15,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
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