Product Support Engineer

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tech Titan Group - Titan Guard and Tech Titan Distribution Full time

At Tech Titan Group, we empower our customers with innovative technology solutions.

About the Role

We seek a skilled Pre-Sales Engineer to join our team, providing expert product support and guidance to customers.

Responsibilities
  • Design and implement effective product solutions, leveraging your technical expertise.
  • Deliver engaging product presentations and demonstrations, highlighting key features and benefits.
  • Develop customized product demos and deliver Proof Of Concepts (POC) to meet customer requirements.
  • Collaborate with internal product teams to specify technical solutions and write proposals and tender responses.
  • Provide ongoing support throughout the sales cycle, addressing customer inquiries and requests.
  • Stay up-to-date on the latest technical knowledge and ensure compliance with vendor certification requirements.
Requirements
  • Degree in relevant field, such as Networking, Computer Science, or Information Technology.
  • Experience in Networking or Cybersecurity implementation and deployment is advantageous.
  • Strong analytical and problem-solving skills are necessary.
  • Proficiency in English language, with excellent communication and presentation skills.
  • Able to work effectively within a team and motivated to work independently.


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