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Order Management Executive

4 months ago

Seri Kembangan, Malaysia Akribis Manufacturing Full time

**Responsibilities**:

- To manage Quote to Order Process.
- To be the window and is responsible to initiate and reply to correspondence received from customers.
- To perform customer order data entry into system and send acknowledgement to customers in a timely and professional manner.
- To manage sales orders to ensure timely delivery to customers
- To develop and maintain good customers relations, work together with other departments to achieve higher customer loyalty
- To maintain regular customer updates on order status (order delays/ expedition/change of request)
- To responsible to follow up with customers (changes in MOS/drop shipment instructions/ shipping documents & etc.) and coordinate the shipment changes/requirement with internal team
- To liaise closely with shipping department to ensure timely shipment delivery arrangements.
- To generate proforma invoice and manage follow up.
- To generate and provide official invoices to customers and assists AP/AR payment and related issues.
- To actively participate in all continuous improvement activities to achieve the company goals.
- Any other task assigned as and when required.

**Skillset(s) & Requirements**:

- 2-5 years working experience. Preferably working in fast-paced manufacturing and sales environment
- Microsoft office skill-Excel
- Good understanding of order transaction and BC/MRP order process

**Attributes**:

- Able to work independently and is initiative with good interpersonal communication skills.
- A fast worker who is able to multitask and take on new roles as and when assigned.
- Detail oriented, strong team player and adaptable to fast paced environment.

**Benefits**
- Medical Claim
- Dental Claim
- 5 working days
- EPF, SOCSO

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Expected Start Date: 06/18/2024