Front Office Executive

**JOB DESCRIPTION** - **To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department**: - **Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads**: - **To achieve a maximum occupancy and average rate...

Handle Front Desk operation such as handling arrivals, check-ins ( registration) and departures for check-outs of all the Resorts guests. - Responding promptly to all guests requests, enquiries and complains. - Good communication and interpersonal skill - Welcoming visitors with greetings, and clear directions and address them appropriately. - Handle call-in...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

**RESPONSIBILITIES**: - Able to work on night shift - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Serves as a role model to demonstrate appropriate behaviors. -...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

Looking for someone is passion and willing to learn from time to time, high adaptability to join our company, grow together with us! Handle various office work designated from superior. Liaise with customers/ suppliers when necessary. Prepare documentation. Coordinating office activities and operations to secure efficiency and compliance to company...

Issue quotation & Invoice to customer. - To ensure all orders are processes in timely manner. - Collaborating with other departments to ensure daily operation are handled efficiently. - Perform any ad hoc duties as assigned from time to time by the Management. - To handle incoming calls & walk in customers. - Consistently monitor of all Office Supplies and...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. We have operated since year 2010, with a long establishment, we are experienced in this industry to cater to our guests coming...

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To ensures that guests are happy from the moment they step into the hotel until they leave. **Salary**: From RM1,500.00 per month **Experience**: - hotel: 1 year (preferred)

Duty Station: Pekan, Pahang Responsibilities: Implement and manage a range of existing projects at site level; Undertake project activities such as studies, awareness programmes, networking and information exchange; Prepare technical and management reports; Communicate and working with partner agencies at local level (local government, private sector, Civil...

Duty Station: Pekan, Responsibilities:Implement and oversee existing projects at site levelConduct project activities such as studies, awareness programmes, networking, and information exchangePrepare technical and management reportsCollaborate with partner agencies at local level (local government, private sector, Civil Society Organisations, and local...

**Responsibilities** **1. Calendar Management**: - Coordinate and manage executive calendars, including scheduling meetings, appointments, and travel arrangements. - Anticipate scheduling conflicts and proactively resolve them to optimize executive's time. **2. Communication** - Serve as the primary point of contact for internal and external...

Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art centre, ensuring its smooth and efficient functioning. This role involves managing staff, facilities, events, and logistics, and also includes coordinating the successful opening of new centres. Key Responsibilities: - **Develop, implement, and optimise...

1. Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up-sell alternatives. 2. Oversees the function of all Food and Beverage operations, team members, facilities, sales and costs to ensure maximum Food and Beverage profit is achieved. 3. Identify customer...

JOBSCOPE: - Conduct regular live broadcasts on TikTok, Instagram, Facebook introduce product selling point, display of product, review, and promote products. ( Team Sales ) - Build strong interaction with viewers through comments, questions, and positive responses. - Showcase products visually in an attractive and creative manner. - Stay updated with the...

Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting...

**Requirements** Are you a driven and enthusiastic individual with a passion for sales? We are excited to offer a fantastic opportunity for a Junior Sales Executive to join our team in the vibrant city of Kuantan, Pahang. As a Junior Sales Executive, you will play a pivotal role in expanding our client base, forging valuable relationships, and contributing...

Ensuring HSE practice on-site is implemented. - Ensuring all legal compliance - Monitoring of CARE Card in terms of submission and follow-up on the closure program. - Project HSE requirement monitoring. - Carried out incident/accident investigation. - Ensuring all planned yearly HSE plans were executed accordingly. - Monitor the execution of the Wasco...

Customer Service - Delivers the service sequence and provide exceptional guest service at all times. - Provides excellent service to internal customers as appropriate. - Be familiar with the Resort’s products and services and policies. - Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through...

Duties and responsible 1. Work collaboratively with all departments to make sure the resort operations running smoothly 2. Maintaining the full knowledge of Resort administration and operations function including villa rates, Resort policies, VIP guests, events and etc. 3. Developing and implementing strategies that will ensure a good and memorable...