Warehouse Customer Service Officer
5 months ago
**Job description**
**Warehouse Customer Service Officer**
**Senai, Johor**
**What does a Warehouse Customer Service Officer job description include?**
- Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures.
- Complies with federal, state, and local warehousing, material handling, and shipping requirement by study existing and new legislation; enforcing adherence to requirements, advising management on needed actions including ‘bonded warehouse’.
- Handles Customer’s complaint and ensure recovery action is taken promptly and appropriately
- Liaise with clients, suppliers, and transporter on operation coordination.
- Continuous review of procedures, processes, and systems in achieving optimum quality and efficiency.
- Good rapport with customers to create more business opportunities for the Company.
- Provide weekly & monthly reports to customers.
- Assist with or perform administrative tasks.
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Parental leave
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Senai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Logistics: 1 year (preferred)
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